Customers consistently praised the friendly, professional, and knowledgeable service provided by the staff, particularly the owner, Will.
Quality of Work
Many reviews highlighted the high quality of the foam replacement work, with customers expressing satisfaction with the comfort and appearance of their restored cushions.
Timeliness
The business received positive feedback for its quick turnaround times, often completing work within a day or two.
Pricing
While some customers found the prices reasonable compared to buying new furniture, others felt the costs were high.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction and recommended the business for its quality service and craftsmanship.
C_
CnA _
Dec 16, 2025
5.0
Custom Foam restored our sofa cushions to better than new condition, did it quickly, and the price was right. Customer service is top-notch. Will is cheerful, professional, and answered all of our questions when we came in, had us test and confirm which foam firmness we wanted, and called us as soon as the cushions were ready.
Sitting on our couch now feels better than new, is very comfy, and it looks great. We sincerely recommend Custom Foam for quality work done in a timely manner and for a fair price. 5/5 stars for Custom Foam!
TT
Todd
Dec 9, 2025
5.0
Great experience, highly recommend
MB
Ms Bronzzilady
Dec 3, 2025
5.0
I'm so glad there are still family owned craftsmanship businesses like Custom Foam.
Will does grade A++ work, precise, reasonable priced and in a timely manner. My sofa cushions feels and look brand new. It was so worth it. Highly, Highly recommended. My family and myself uses his services always.
Thanks
CB
Carla Brown
Nov 9, 2025
5.0
Professional, prompt, personal service. I seldom leave reviews but Will is great to work with.Highly recommend!
JF
Jim Foster
Nov 7, 2025
5.0
Will, is very friendly, and helpfull in helping us decide if we should get new cushions.
If we need cushions in the future we will be back, and we will tell our friends to go there if in need.
Yes, Custom Foam does provide same-day appointments. If you have the exact measurements ready, you can call or visit us today for an immediate estimate. We encourage you to contact Custom Foam promptly to schedule your same-day appointment.
How long do most projects take at custom foam?
Typically, projects at Custom Foam are completed within 2-3 days, depending on their size and complexity. Our team works diligently to deliver high-quality results without extended waiting periods. We invite you to contact Custom Foam today to initiate your project.
What kind of foam do most people use for their seat cushions?
At Custom Foam, approximately 80% of our clients opt for very firm foam for their seat cushions. This type of foam provides enduring support, maintains its shape effectively, and offers an ideal balance of comfort and longevity. We encourage you to visit Custom Foam to experience the difference firsthand.
What's the price difference between firm and really firm foam?
The cost difference between firm and really firm foam at Custom Foam varies based on the dimensions and thickness of your cushion. While really firm foam may be slightly more expensive, we provide precise estimates based on your specific measurements. We invite you to contact or visit Custom Foam for a personalized, detailed quote.
Does Custom Foam offer same-day appointments?
Yes, Custom Foam provides same-day appointments if you have the exact measurements ready. You can call or visit them for an immediate estimate.
How long do most projects take at Custom Foam?
Projects typically take 2-3 days depending on size and complexity, with a focus on quality and timely delivery.
What type of foam do most customers choose for seat cushions?
About 80% of clients select very firm foam for seat cushions for optimal support, shape retention, and comfort.
Is there a price difference between firm and really firm foam?
Yes, the cost varies with size and thickness, with really firm foam being slightly more expensive. Contact Custom Foam for a personalized quote.
What services related to cushions and upholstery does Custom Foam provide?
Custom Foam offers cushion replacement, foam replacements for various products, outdoor cushions, upholstery services, and Boat & RV cushions.
Where is Custom Foam located and what are its operating hours?
Custom Foam is located at 9223 Olive Blvd, Olivette, MO 63132. Their hours are Monday to Friday, 9 AM to 4 PM, Saturday 9 AM to 3 PM, closed Sundays and holidays.
What payment methods does Custom Foam accept?
They accept Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does Custom Foam have accessible parking and onsite services?
Yes, Custom Foam has wheelchair-accessible parking, onsite services, and onsite parking for customer convenience.
What nearby places can customers visit for coffee or food before or after their visit to Custom Foam?
Customers can visit Starbucks, Dickey's Barbecue Pit, Sugarfire Smoke House, Jimmy John's, Honey Baked Ham, and Fallon's Bar & Grill nearby for coffee or meals.
Are there nearby services where customers can handle shipping or printing needs when visiting Custom Foam?
Yes, FedEx Office Print & Ship Center and RushMyPassport in FedEx Office are nearby and provide printing, shipping, and passport services.