Business Details
About
Furniture Repair ShopRubber Products Supplier
Custom Foam provides foam insert and cushion replacement services in Olivette, MO.
Details
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Hours
Reviews
4.5
135 reviews
5 stars
107
4 stars
14
3 stars1
2 stars
4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful service provided by the staff, particularly the owner, Will.
Quality of Work
Many reviews highlighted the high quality of the foam replacement work, with customers noting significant improvements in comfort and appearance of their cushions.
Turnaround Time
The business received positive feedback for its quick turnaround times, often completing work within a day or two.
Pricing Concerns
Some customers expressed concerns about pricing, with a few describing it as high, while others felt it was reasonable compared to buying new furniture.
Cleanliness Issues
A few reviews mentioned unsanitary conditions in the store, which negatively impacted their overall experience.
- CBCarla BrownNov 9, 20255.0Professional, prompt, personal service. I seldom leave reviews but Will is great to work with.Highly recommend!
- JFJim FosterNov 7, 20255.0Will, is very friendly, and helpfull in helping us decide if we should get new cushions. If we need cushions in the future we will be back, and we will tell our friends to go there if in need.
- RORachel O'ConnorSep 20, 20255.0Easy and great end to end experience. Bought a secondhand pottery barn sofa and the previous owner had redone the cushions on the loveseat. Just redid my sofa cushions and they look perfect. Will come back for any future cushion needs!
- BJBrian JonesSep 15, 20255.0The owner is very knowledgeable, does a high quality job and reasonably priced. Don’t hesitate to use Custom Foam.
- MSMichael Butler Sr.Aug 31, 20255.0Outstanding Service and Quality Work From the moment I walked in as a new customer, I was impressed by how polite and welcoming the staff were. The owner provided a fair quote for redoing the foam in my two sofa seats, and I dropped them off early the following week. True to his word, everything was ready for pickup by Friday, which was important for getting our furniture back in place on time. I especially appreciated how he took the time to let me try different foam options to find the firmness that felt just right. That personal touch made a big difference. Once I got home and put the seats back in place, my wife and I were thrilled with the results. The seats look and feel fantastic—like brand new! Highly recommend this business for anyone looking for quality craftsmanship and excellent customer service.
Frequently Asked Questions About Custom Foam
Does custom foam offer same-day appointments?
Yes, Custom Foam does provide same-day appointments. If you have the exact measurements ready, you can call or visit us today for an immediate estimate. We encourage you to contact Custom Foam promptly to schedule your same-day appointment.
How long do most projects take at custom foam?
Typically, projects at Custom Foam are completed within 2-3 days, depending on their size and complexity. Our team works diligently to deliver high-quality results without extended waiting periods. We invite you to contact Custom Foam today to initiate your project.
What kind of foam do most people use for their seat cushions?
At Custom Foam, approximately 80% of our clients opt for very firm foam for their seat cushions. This type of foam provides enduring support, maintains its shape effectively, and offers an ideal balance of comfort and longevity. We encourage you to visit Custom Foam to experience the difference firsthand.
What's the price difference between firm and really firm foam?
The cost difference between firm and really firm foam at Custom Foam varies based on the dimensions and thickness of your cushion. While really firm foam may be slightly more expensive, we provide precise estimates based on your specific measurements. We invite you to contact or visit Custom Foam for a personalized, detailed quote.
Does Custom Foam offer same-day appointments?
Yes, Custom Foam provides same-day appointments if you have the exact measurements ready. You can call or visit them for an immediate estimate.
How long do most projects take at Custom Foam?
Projects typically take 2-3 days depending on size and complexity, with a focus on quality and timely delivery.
What type of foam do most customers choose for seat cushions?
About 80% of clients select very firm foam for seat cushions for optimal support, shape retention, and comfort.
Is there a price difference between firm and really firm foam?
Yes, the cost varies with size and thickness, with really firm foam being slightly more expensive. Contact Custom Foam for a personalized quote.
What services related to cushions and upholstery does Custom Foam provide?
Custom Foam offers cushion replacement, foam replacements for various products, outdoor cushions, upholstery services, and Boat & RV cushions.
Where is Custom Foam located and what are its operating hours?
Custom Foam is located at 9223 Olive Blvd, Olivette, MO 63132. Their hours are Monday to Friday, 9 AM to 4 PM, Saturday 9 AM to 3 PM, closed Sundays and holidays.
What payment methods does Custom Foam accept?
They accept Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does Custom Foam have accessible parking and onsite services?
Yes, Custom Foam has wheelchair-accessible parking, onsite services, and onsite parking for customer convenience.
What nearby places can customers visit for coffee or food before or after their visit to Custom Foam?
Customers can visit Starbucks, Dickey's Barbecue Pit, Sugarfire Smoke House, Jimmy John's, Honey Baked Ham, and Fallon's Bar & Grill nearby for coffee or meals.
Are there nearby services where customers can handle shipping or printing needs when visiting Custom Foam?
Yes, FedEx Office Print & Ship Center and RushMyPassport in FedEx Office are nearby and provide printing, shipping, and passport services.