La-Z-Boy O'Fallon

4.7
861 reviews

About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy O'Fallon
1690 Highway K, O'Fallon, MO
63366, United States

Hours

Reviews

4.7
861 reviews
5 stars
740
4 stars
55
3 stars
26
2 stars
4
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Sales staff were consistently described as friendly, knowledgeable, and helpful, providing a positive shopping experience.

Product Quality

While many customers praised the comfort and quality of the furniture, some expressed disappointment with specific items, citing issues like lack of padding and defects.

Selection and Customization

Customers appreciated the wide variety of recliners and the ability to customize options, which contributed to their satisfaction.

Delivery Experience

Delivery was generally reported as timely and smooth, although some customers experienced delays or issues with their orders.

Sales Pressure

Most reviews highlighted a low-pressure sales environment, allowing customers to browse and make decisions comfortably.
  • BB
    Berta
    5 days ago
    5.0
    Free design service. Great quality. Fair price. Very good selection. I purchased furniture there many years ago and didn't even consider another store for my updated family room. Nice showroom. Great fabric selection.
  • TP
    Travel Wise Cruise Planners
    Nov 10, 2025
    5.0
    Bri was very helpful and gave us the perfect amount of attention. She was readily available to answer all questions and give suggestions, but also gave us plenty of space to look through our options and discuss. We are very excited to get our new chairs!
  • BH
    Becky Hebel
    Nov 4, 2025
    5.0
    OMG I thoroughly enjoyed visiting your store which Naomi was a pleasure to work with and so was Emilio. I enjoyed the design studio and actually seeing our space come to life. I definitely would recommend and we will be purchasing from your store in the near future. Thanks and see you soon!
  • DH
    Deborah Hall
    Oct 30, 2025
    5.0
    There's a great assortment of recliners. Brianna worked with me to choose the best chair for my needs. Delivery was fast. There were some unexpected issues with the chair that was delivered, but weren't noticed until that night. I immediately called the store the next morning and they worked with me to quickly resolve my concerns. Many thanks to Brianna and all the staff who went above and beyond to help me. I love my chair!
  • PH
    Patty Hagan
    Oct 30, 2025
    3.0
    I am so sorry I went to Lazy Boy. I really don’t like the recliner that I bought for almost 3,000.00 dollars for. I called them and they told me that I would have to get use to it and nothing they were going to do about it. Now I have had it for less than 2 months and it’s already broken. The repair people are coming out to fix it. I got my first recliner there 11 years ago and loved it.This is one is horrible

Frequently Asked Questions About La-Z-Boy O'Fallon

What types of furniture does La-Z-Boy O'Fallon offer?

La-Z-Boy O'Fallon offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers with customizable styles.

What are the store hours for La-Z-Boy O'Fallon?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.