Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
896 reviews
5 stars
771
4 stars
56
3 stars
26
2 stars7
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.
Product Quality
Many reviews highlighted the comfort and quality of the furniture, although some customers noted issues with specific items.
Design Assistance
The design services offered by staff, particularly Naomi, received high marks for being helpful and insightful in selecting furniture.
Delivery Experience
Most customers reported a smooth delivery process, although there were some concerns about missing parts and delays.
Pricing Concerns
While many customers acknowledged the high quality of the furniture, some felt the prices were on the higher side.
- BTBrother TonyJan 4, 20265.0Chamade was great to work with. He is very knowledgeable and was very helpful with putting my choices together. Next time we need furniture we will definitely shop with him and La Z Boy
- DDDarJan 3, 20265.0My experience with Laz-Z-Boy was very good. Was not pressured while shopping at the store in O'Fallon Mo, and came back several times to make a decision. The delivery was timely and punctual and drivers who set up chair were efficient and courteous. My chair is working as expected. I would recommend this store and product to get any Laz-Z-Boy product.
- MBMARY BEHITERDec 29, 20255.0Naomi at La-Z-Boy in O’Fallon was absolutely amazing to work with. She was incredibly helpful from start to finish and truly took the time to understand what we were looking for. Her design expertise is outstanding—she offered thoughtful suggestions, helped us visualize the space, and made sure everything came together beautifully. Naomi was patient, knowledgeable, and made the entire process easy and enjoyable. If you’re looking for someone who genuinely cares and has an incredible eye for design, I highly recommend working with her!
- BKBarbara KlineDec 27, 20255.0The entire staff made me feel welcome, and Emelio showed me all of the heautiful power recliners. I purchased the Trouper and was elated until I realized that my tiny apartment living room was too small for the large comfy recliner. I was embarassed to return the next day to cancel my order, but they took care of it cheerfully and acted with no disrespect for my bad juddgment.
- LSLaura StoryDec 19, 20255.0We had a great experience at La-Z-Boy Furniture. The quality and comfort of the furniture really stood out, and the process was made even better by the staff. Emilio was a helpful, knowledgeable sales rep who took the time to answer our questions without any pressure. Naomi, the designer, was fantastic—she helped us select the perfect fabric for each piece, and created a layout for our tricky space. Overall, it was a smooth, enjoyable experience with excellent service from start to finish.
Frequently Asked Questions About La-Z-Boy O'Fallon
What types of furniture does La-Z-Boy O'Fallon offer?
La-Z-Boy O'Fallon offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers with customizable styles.
What are the store hours for La-Z-Boy O'Fallon?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy O'Fallon offer delivery services?
Yes, La-Z-Boy O'Fallon offers delivery services for their furniture products.
Is proof of vaccination required to shop at La-Z-Boy O'Fallon?
No, proof of vaccination is not required to visit or shop at La-Z-Boy O'Fallon.
What payment methods are accepted at La-Z-Boy O'Fallon?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is La-Z-Boy O'Fallon located?
La-Z-Boy O'Fallon is located at 1690 Highway K, O'Fallon, MO 63366, USA.
Can you recommend nearby restaurants to visit before or after shopping at La-Z-Boy O'Fallon?
Nearby restaurants include Oberweis for ice cream and casual dining, That Burger Joint for fast food burgers, and Woodgrain Pizzeria for Italian pizza.
Are there any family-friendly recreational places near La-Z-Boy O'Fallon?
Yes, Monkey Joes of Fallon offers active play for kids, Foss Swim School provides swimming lessons, and Hi-NRG Gymnastix offers gymnastics classes nearby.
What other retail stores are nearby that customers might visit when at La-Z-Boy O'Fallon?
You can also visit Dollar Tree for discount shopping and Hobby Lobby for arts and crafts nearby.
How can nearby medical facilities be beneficial when visiting La-Z-Boy O'Fallon?
Nearby medical facilities like Mercy Clinic Family Medicine and St. Johns Mercy Urgent Care provide convenient healthcare options should any medical needs arise during your visit.