Lowe's Home Improvement

4.1
1250 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Monett, MO is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
925 East US Highway 60, Monett, MO
65708, United States

Hours

Reviews

4.1
1,188 reviews
5 stars
667
4 stars
253
3 stars
129
2 stars
42
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for rudeness and lack of knowledge.

Store Cleanliness

Numerous complaints about the store's cleanliness and organization, with reports of cluttered aisles and unsanitary conditions.

Delivery Issues

Significant issues reported with delivery services, including no-shows and poor communication regarding delivery schedules.

Product Availability

Generally positive remarks about product availability, with many customers finding what they needed.

Staff Knowledge

Concerns about staff knowledge and training, with several customers noting that employees were unable to answer questions or provide adequate assistance.
  • KN
    Kristin Nama
    Dec 30, 2025
    4.0
    They always help load up the heavy bags of pellets.
  • AR
    Austin Reed-Utter
    Dec 19, 2025
    1.0
    The fact you outsourced your delivery to a third party so I can't even get hold of a Lowe's associate when that dang truck breaks down like every other truck doing a delivery, means I can't just come and and get it myself like I knew I was gonna have to do when y'all said it was a "third party". Absolutely disgraceful that corporations will sacrifice everything in the name of the dollar.
  • TT
    Thruthspeaker “Thruthspeaker”
    Dec 17, 2025
    5.0
    Nice layout helpful ppl decent price on items
  • BP
    Bill Patterson
    Nov 26, 2025
    1.0
    Hoped to order FOUR sliding glass patio doors. Went to that section of the store to find no one at the desk. The area around the desk was a disaster. Piles of windows blocking access. Had to walk around for 5 minutes or so before I found an associate that contacted someone from that dept. to “help” me. The young man who showed up could not have cared less. He did not have many answers to my questions. I asked if he had done this often. He said, “Oh, 4-5 times, but most people don’t follow through.” He pulled up the Pella brand on the computer. I told him my measurements. Asked if those were standard. He did not know. He then went to the hardware section of installation on the computer. Ran the mouse back and forth over 5 or 6 selections. Did not explain those items, just kept running the mouse back and forth. Finally, he just looks at me and says, “which one of these?” I didn’t even know what they were. Me and my $8000 deal immediately terminated the conversation and walked out the door.
  • SM
    Stephen McBee
    Nov 19, 2025
    3.0
    Don’t get me wrong, I love Lowe’s. But this one is probably the dirtiest one I have been in. The first picture… you can’t even get a cart through the aisle. Almost every aisle, had carts of back stock or trash in it, or random boxes of stock on the floor. Dirty floors and broken stuff in carts all over the place. This is different then the impulse sale stations that all big box stores shove in almost every aisle. This is neglect on another level!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.