Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Monett, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,181 reviews
5 stars
664
4 stars
251
3 stars
129
2 stars
42
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude interactions and a lack of assistance.
Product Availability
Many customers noted that the store typically has the items they need, but there are complaints about the organization and cleanliness of the aisles.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including missed appointments and damaged goods upon arrival.
Staff Knowledge
There are concerns about the staff's product knowledge, with some customers feeling that employees were not adequately trained.
Checkout Experience
Customers expressed frustration with the self-checkout system and the lack of available cashiers, impacting their shopping experience.
- SMStephen McBee4 days ago3.0Don’t get me wrong, I love Lowe’s. But this one is probably the dirtiest one I have been in. The first picture… you can’t even get a cart through the aisle. Almost every aisle, had carts of back stock or trash in it, or random boxes of stock on the floor. Dirty floors and broken stuff in carts all over the place. This is different then the impulse sale stations that all big box stores shove in almost every aisle. This is neglect on another level!
- SJSandy JanesNov 1, 20255.0It hard find help. Went the staff does know enough about there product..
- TPTimothy PierceOct 30, 20255.0Great store, very helpful associates and delivery person!
- JWJessica WilliamsOct 10, 20251.0We ordered hardwood floors that were supposed to be delivered 10/8/2025. We received a text confirmation the day of. They never showed up and we never got a call or text. We called Thursday to customer service and they said it would have to come the following Wednesday which did not work, as we had an installer scheduled. They refused us a manager. So we called the local store in Springfield. They were very helpful. After about 6 calls, they said our wood would be delivered today (10/9). We got another text confirmation for delivery. Again they were a no call no show. The hardwood finally arrived Friday morning 10/10 and was not covered. It was raining so it was ruined. We adjusted our schedules several times for nothing.
- MOMatthew “Irish Cuba” OLearyOct 7, 20251.0Make sure ur pro's members accounts are findable
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Monett, MO offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment. Services include installation and delivery for various home improvement needs.
What are the store hours for Lowe's Home Improvement in Monett?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Special holiday hours may apply.
How can I check the status of my order at Lowe's Monett store?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Monett, MO?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's in Monett offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online in your order history. For in-store returns, provide proof of purchase at the customer service desk.
Are there any nearby attractions or services to visit before or after shopping at Lowe's Monett?
Nearby places include Coops Coffee and Custard, perfect for a refreshing coffee break, Angus Branch Steakhouse for dining, and Dollar Tree for budget-friendly shopping.
Where can I find mobile phone stores near Lowe's Home Improvement in Monett?
Nearby mobile phone stores include T-Mobile and the AT&T Store, both located close to Lowe's and convenient if you need phone services or accessories during your visit.
Are there any financial services near Lowe's Monett store that could assist customers?
Yes, Freedom Bank of Southern Missouri and Community National Bank are nearby, offering banking services. Additionally, Western Union is available for money transfer services.
Can I get expert advice and installation services at Lowe's Monett?
Yes, Lowe's provides expert advice and offers installation services for a variety of home improvement projects including appliances, flooring, windows, and more.