Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Moberly, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
837 reviews
5 stars
449
4 stars
204
3 stars
77
2 stars
36
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported unhelpfulness and poor communication.
Product Issues
Numerous complaints about defective products and difficulties with returns or exchanges, particularly with appliances.
Store Cleanliness
Generally positive feedback on store cleanliness and organization, although some issues were noted with bathroom maintenance.
Self Checkout
Customers expressed dissatisfaction with self-checkout options, preferring traditional checkout with staff assistance.
Staff Knowledge
While many employees were described as friendly and helpful, there were instances of staff lacking product knowledge or being unavailable.
- YHYVETTE HEBERT3 days ago1.0Due to a recent negative experience with the level of customer service provided, I will be taking my business elsewhere and will not be returning to shop at Lowe's
- AKAmanda KemmerNov 13, 20251.0I have decided that from this point on. Lowe's will be my last resort for home improvement. We went in with a laundry list for some remodeling projects and a new dog kennel. First, no one could tell us where to find the dog kennel supplies. When we finally located it outside, the young man we had to walk past to get in the area would not look up from his phone long enough to answer our questions. We then found something we were interested in. So I went back to his little desk to inquired about the pricing because there were no signs, but he just shrugged me off and told me to check their website. We then abandoned that part of the list and headed back inside for some paint and wallpaper adhesive. We were unable to get help with either and decided to abandon the trip. We went across the road to Westlakes Ace Hardware and received amazing service. Lowe's should be ashamed of themselves. It seems they have gotten to big to provide service to their customers.
- JGJessie GivensNov 9, 20255.0Always friendly from the time you walk in till the time you walk out! Highly recommend. Always have what we need, neat and clean plus good quality fair prices.
- JSJordan SextonNov 5, 20251.0This store is an absolute joke. My wife and I got a freezer from them. We got it home and waited 24 hours to let the freezer settle and then per the books instructions we plugged it in and waited 24 hours for it to come to temperature. It never got cold. We contacted lowes and was told to bring it up there to return/exchange it. We proceeded to load it up and brought it up there where we had to wait for an hour for an appliance guy to show up and exchange it for us. As soon as he got there he said we could not return it because it was outside of the 48 hour return window. When they loaded it back up in my truck they dented the door of the freezer in several spots. I proceeded to call the asm Brittany and told her about the dents and she said that since it was out of the return window she could not authorize an exchange either. So we have a 1000 dollar scratch and dent cabinet that doesn't do anything but light up. I wouldn't buy another appliance from Lowes if you paid me to. Wish I could give this store negative stars just because of the horrible customer service and terrible return policy they have. Absolutely do not buy appliances from Lowe's.
- LBLeeta BallengerSep 28, 20254.0Very friendly and helpful customer service they’re always willing to Linda helping hand. They have good hours. The stores are always very clean and they always have what I’m looking for.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Moberly, MO offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment. They also provide installation services for items such as appliances, flooring, and cabinetry.
What are the store hours for Lowe's Home Improvement in Moberly, MO?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on November 27 and December 25, 2025.
Does Lowe's Home Improvement in Moberly, MO offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Moberly, MO?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any special services for returns or exchanges at Lowe's?
Most items can be returned within 90 days. Returns purchased online can be started through your Order History, and in-store returns require proof of purchase at the customer service desk.
What nearby places can I visit in Moberly when shopping at Lowe's Home Improvement?
Nearby you can find KeyMe Locksmiths for key services, Blue Rhino Propane Exchange for propane needs, and several restaurants such as China King and Hunt Brothers Pizza for dining options.
How can nearby transit and amenities help customers visiting Lowe's in Moberly?
Customers can access Lowe's conveniently via nearby bus service at Greyhound Bus Stop - Break Time. Nearby banks such as United Credit Union and Bank of Moberly provide financial services, making it convenient when handling purchases.
What nearby stores and services complement a visit to Lowe's Home Improvement in Moberly?
Adjacent stores like Shoe Sensation and Hibbett Sports offer shopping for footwear and sportswear, while convenience stores such as Break Time provide snacks and fuel, complementing your shopping trip.
How can I find product safety and recall information for items from Lowe's?
Product recalls and safety news for Lowe’s items are posted on the Lowe’s Recalls and Product Safety News webpage.