Brand Certified
Lowe's Home Improvement
4.0(1716 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
2300 Maplewood Commons Drive, Maplewood, MO
63143, United States
Certified by Lowe's Home Improvement • May 03, 2026
(314) 450-1000
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/MO-Maplewood/1966
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Maplewood, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Lowe's Home Improvement
2300 Maplewood Commons Drive, Maplewood, MO
63143, United States
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.0
1,716 reviews
5 stars
901
4 stars
399
3 stars
169
2 stars
69
1 star
178
- SRSean RobertsMay 2, 20265.0Had two great experiences here with customer service. Everyone was helpful and thanked me for coming in.
- EEEric EggersApr 26, 20261.0What's the point of a business having a phone if I need to go through 5min of robo-call interaction before being transferred to a human, and then no one is by the phone to answer and no way for me to leave a voicemail or request a call back? Please do better.
- CNcandi nelsonApr 25, 20261.0Why would I do a pick up order to have to go into the store to pick it up? This is absolutely insane! Then when I call to get help their AI is difficult. Then when you actually get a human they can’t understand you because their phone system is screwed up! Do better Lowe’s! I’ll never shop with you again!
- BBBrandiApr 24, 20261.0Terrible customer service and completely misleading information posted multiple places. Hubs wanted to purchase tomato plants and upon entering the garden section saw the signs stating BUY 3 GET 3 FREE of the Garden Soil Miracle Grow and went ahead and tossed 6 in his cart and then proceeded to the tomato plants. Didn’t even plan on buying garden soil. At the checkout they ring up $2.29 each and we question the price? They are buy 3 get 3?? The checkout person says oh it’s very misleading no that’s not how it works and tells us they mark it half price and charge you half price for each of them. Well then that is what the sign should say. I took my receipt to the customer service department desk and 6 bags of soil. Unfortunately I wasn’t met with any kindness that a person working the department should display. This is a problem Lowe’s should fix. The misleading signs are simply blatant lies.
- TTTanner TApr 23, 20265.0I had some mulch to pick-up, and the mulch person was on lunch. However, Brian and John from Gardening/Plants came to my aid and made my experience. They each get a 10/10 for going out of their way to help, providing me prompt and enthusiastic support. (I think the official customer survey went to my wife's spam folder, but I wanna make sure they get recognized.) Terrance from pickup was super helpful, as well, getting my order sheet printed out, (even though I missed the part of the email saying it wasn't ready yet). He also gets a 10! Edit: I had to come back for more mulch, thanks to my lovely spouse 🤣. This time, André got me rolling, going out of his way to help me load my van. (He helped me remember Terrance's name from our previous order, too!) Another 10/10 experience! Thanks, y'all!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 03, 2026Yext Knowledge Graph
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