Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Maplewood, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
2300 Maplewood Commons Drive, Maplewood, MO
63143, United States
Hours
Reviews
4.0
1,549 reviews
5 stars
796
4 stars
380
3 stars
161
2 stars
60
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the wide selection of products available, but some have reported issues with stock levels and product quality.
Installation Issues
Several reviews highlight significant problems with installation services, including delays and poor communication regarding installation status.
Store Cleanliness
The store is generally noted as clean and well-organized, contributing positively to the shopping experience.
Pricing Concerns
Customers frequently mention that prices are higher compared to competitors, which affects their overall satisfaction.
- TSThomasina StPierreDec 24, 20255.0Friendly employees and clean store
- BKBen KeownDec 11, 20255.0This is one of our favorite hardware stores around. They are very helpful and friendly at this store. When it's really hot or really cold out we will walk our dog around the store and the employees love seeing dogs.
- ZKZak KDec 11, 20255.0Easily the most helpful staff I've ever encountered
- BDBrandon DavisNov 30, 20255.0Staff always around to help find items!
- VSVirginia SchweissNov 8, 20255.0We were shopping for a drill and stopped at the competitors. The person helping us there was less than enthusiastic, didn’t know much and acted like we were a burden. So we left and went to Lowe’s in Maplewood and had a wonderful experience with Wylie. He was eager to help, happy and knowledgeable. It was a night and day experience. Thank you Wylie for your patience and help!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Maplewood, MO offer?
Lowe's provides a wide range of home improvement products including appliances, tools, paint, flooring, garden equipment, and installation services such as HVAC, flooring, and cabinetry installation.
What are the store hours for Lowe's Home Improvement in Maplewood, MO?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Can I pick up or have my Lowe's order delivered?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How do I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account; email updates are also provided.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's offer any recycling or environmental services?
Yes, Lowe's provides recycling services for electronics, light bulbs, and batteries to support responsible disposal.
Are there other useful places near Lowe's in Maplewood, MO?
Nearby locations include Sam's Club for wholesale shopping, Maplewood Commons shopping center, and Maplewood Dog Park for outdoor activities.
Where can I get my propane tanks exchanged near Lowe's Home Improvement?
Blue Rhino Propane Exchange is nearby and offers convenient propane tank exchange services.
Are there dining options near Lowe's for a meal after shopping?
Yes, nearby restaurants include Red Lobster, Olive Garden, and Twin Peaks Restaurants where you can enjoy various cuisines.
Does Lowe's provide assistance for tax-exempt purchases?
Yes, you can apply for a tax-exempt account by visiting the customer service desk in the store.