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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 13753 Manchester Rd in Manchester, MO today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, exceptional security, covered drive isles, covered loading bay, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, commercial tenants, office space available, retail space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
235 reviews
5 stars
218
4 stars
6
3 stars2
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Jeremy and Hailey.
Facility Condition
The storage facility is frequently described as clean, well-maintained, and secure, with good climate control.
Accessibility
Customers appreciated the easy access to the facility and the availability of flat carts for transporting items.
Pricing Concerns
Some reviews mentioned dissatisfaction with frequent price increases, which affected customer retention.
Management Issues
There were complaints about management responsiveness and issues with maintenance that were not addressed promptly.
- CNCarla Nieman3 days ago1.0⭐☆☆☆☆ This facility and its management are extremely disappointing. Last night, the building alarm was going off, making it impossible for me to access my unit. Today, neither elevator was working. I came back later once one elevator was finally operational, only to discover that none of my delivered and tracked boxes had been placed in my unit. The office was closed and locked, no one answered the phone, and a sign stated someone would return at 2:30. No one showed up until 3:40. When Hailey finally arrived, she was unhelpful and showed no basic customer service or concern for the inconvenience caused. I had to carry my boxes from the front office to my car myself, without any offer of assistance or even an apology. Overall, this was a frustrating and unacceptable experience. Corporate management needs to be made aware of how poorly this location is being run.
- ABAndrew BenesNov 18, 20255.0Great space and easy access
- JOJamie OdoNov 11, 20252.0Beware. They up the prices every few months. Started around $65 and now paying almost $130 a month and that is for tiny not climate controlled space. I picked them because they were 24 hours and now that has changed as well.
- RRRichard RodgersNov 8, 20253.0The facility overall is excellent. The staff are functional but indifferent. The doors and access control system is always a concern and issues persist. Attention to maintenance issues take extended time and notices of corrective action don’t exist. Communicate with us!!!
- HLhannah leeOct 20, 20255.0Hailey was amazing great service and facility
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Manchester and the surrounding communities of Town and Country, Winchester, Ballwin, Twin Oaks, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Manchester Rd & S Mason Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Manchester, MO?
Extra Space Storage in Manchester is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
They offer a variety of storage units including drive-up units, climate-controlled units, and non-climate controlled units to fit different storage needs.
Does Extra Space Storage provide any special amenities or features at their facility?
Yes, amenities include electronic gate access, manager living on site, exceptional security, covered drive aisles, covered loading bay, elevator access, and acceptance of deliveries.
Can I store vehicles at Extra Space Storage?
Yes, Extra Space Storage offers indoor, outdoor, and covered vehicle storage spaces for cars and other vehicles.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online via their website at https://www.extraspace.com/storage/facilities/us/missouri/manchester/3742/.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies including boxes available online and at the facility.
What self-storage facilities are located near Extra Space Storage on Manchester Rd?
Nearby self-storage options include Life Storage - Manchester, Ez Storage, and Life Storage - Ballwin, providing customers with additional storage choices in the area.
Are there convenient places to eat near Extra Space Storage in Manchester, MO?
Yes, customers can enjoy nearby dining options such as Dunkin' for coffee and donuts, Taco Bell for fast Mexican food, and Crazy Bowls & Wraps for healthy fast food.
What other useful businesses are near Extra Space Storage that customers might visit?
Nearby businesses include PNC Bank for financial services, Clarkson Eyecare for eye care needs, and Enterprise Rent-A-Car for car rentals, useful for customers managing logistics related to storage needs.