Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lees Summit, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1830 Northwest Chipman Road, Lees Summit, MO
64081, United States
Hours
Reviews
4.2
1,683 reviews
5 stars
944
4 stars
398
3 stars
150
2 stars
64
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff, particularly in departments like appliances and paint.
Store Cleanliness
The store is frequently noted for being clean and well-stocked, contributing to a positive shopping experience.
Product Availability
Customers appreciated the variety and availability of products, although some reported issues with inventory discrepancies.
Installation Issues
Several reviews highlighted problems with installation services, including unprofessional behavior from installers and difficulties in scheduling.
Mixed Experiences
While many had positive interactions, some customers reported poor service and long wait times for assistance.
- APabbi p3 days ago5.0My experience's at this Lowe's have been exceptional! Kelly assisted me with flooring and then brought everything to the Pro department to expedite my check out. I was very thankful for her help.
- SRSamuel RossNov 15, 20255.0Very helpful staff, I wish I could leave the good reviews through your QR codes with a bigger window of time.
- CACharlene AdamsNov 14, 20255.0They were very helpful...Bought a new stove on black Friday..
- CSCrystal SnellingNov 6, 20255.0This is the best Lowe's I've ever been to. The employees are so helpful and friendly! Also as much as I hate self check-out, mainly because most times they treat you like you can't be trusted to ring up stuff, the staff here made the experience much more enjoyable and let me check out my items and said have a good day. And I was on my way! The man at checkout, his name was Phil, was very helpful!
- BNBen NorwoodOct 15, 20255.0Brandon over in Pro was awesome! Helped me pick out the right plywood and cut it perfectly. Will be back for sure.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lees Summit, MO?
You can find a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hand tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more.
What are the store hours for Lowe's Home Improvement in Lees Summit?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are provided if your order status changes.
What is the procedure for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History online. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any stores or services near Lowe's that I can visit for quick key or locksmith needs?
Yes, there are multiple Minute Key locations nearby that provide key and locksmith services, which can be convenient if you need key duplication while shopping at Lowe's.
Where can I find a place to eat near Lowe's Home Improvement in Lees Summit?
Nearby restaurants include First Watch for breakfast and brunch, Firebirds Wood Fired Grill for steak and American cuisine, Cava for Mediterranean food, and PepperJax Grill for fast food.
Are there nearby financial services like banks or ATMs close to Lowe's?
Yes, Chase Bank and PNC bank, which includes ATMs and mortgage services, are located near Lowe's in Lees Summit.
Does Lowe's provide installation services for the products they sell?
Yes, Lowe's offers a wide range of installation services including for appliances, blinds, cabinets, countertops, decking, doors, flooring, fencing, lighting, roofing, smart home devices, and more.