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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Lees Summit, MO is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1830 Northwest Chipman Road, Lees Summit, MO
64081, United States
Hours
Reviews
4.2
1,687 reviews
5 stars
945
4 stars
401
3 stars
150
2 stars
65
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees going above and beyond.
Product Availability
Customers noted that the store is generally well-stocked and has a good selection of items, although some experienced issues with specific product availability.
Checkout Experience
While some reviews highlighted positive experiences at checkout, others mentioned slow service and issues with self-checkout.
Installation Services
There were mixed reviews regarding installation services, with some customers expressing dissatisfaction with the quality and professionalism of installers.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
- MMMorganDec 30, 20255.0Matt in Appliances was incredibly knowledgeable in helping us purchasing new washer and dryers. His genuine kindness and patience was so refreshing! I hope your store takes the time to acknowledge this awesome employee!
- WTWilliam D TokarzDec 6, 20252.0A little disappointed in the fact that you can't pay your Lowe's credit card debit with another credit card. It has to be with debit card, cash, or check. I guess they figure by paying with a credit card would be like paying off a higher interest rate with a card of lower interest rates. Greed.
- KLKoda LochlanNov 23, 20255.0Called customer service about an item I had purchased for full price that went on sale the next day. They were friendly and quick about refunding me the difference over the phone, saving me a 15 minute drive. Thank you!
- APabbi pNov 20, 20255.0My experience's at this Lowe's have been exceptional! Kelly assisted me with flooring and then brought everything to the Pro department to expedite my check out. I was very thankful for her help.
- SRSamuel RossNov 15, 20255.0Very helpful staff, I wish I could leave the good reviews through your QR codes with a bigger window of time.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lees Summit, MO?
You can find a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hand tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more.
What are the store hours for Lowe's Home Improvement in Lees Summit?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are provided if your order status changes.
What is the procedure for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History online. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any stores or services near Lowe's that I can visit for quick key or locksmith needs?
Yes, there are multiple Minute Key locations nearby that provide key and locksmith services, which can be convenient if you need key duplication while shopping at Lowe's.
Where can I find a place to eat near Lowe's Home Improvement in Lees Summit?
Nearby restaurants include First Watch for breakfast and brunch, Firebirds Wood Fired Grill for steak and American cuisine, Cava for Mediterranean food, and PepperJax Grill for fast food.
Are there nearby financial services like banks or ATMs close to Lowe's?
Yes, Chase Bank and PNC bank, which includes ATMs and mortgage services, are located near Lowe's in Lees Summit.
Does Lowe's provide installation services for the products they sell?
Yes, Lowe's offers a wide range of installation services including for appliances, blinds, cabinets, countertops, decking, doors, flooring, fencing, lighting, roofing, smart home devices, and more.