Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lebanon, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,428 reviews
5 stars
730
4 stars
343
3 stars
177
2 stars
59
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with rude and unhelpful staff being a common complaint.
Helpful Staff
Despite some negative experiences, several reviews highlighted individual employees who provided excellent assistance and were very knowledgeable.
Delivery Issues
Numerous customers experienced problems with delivery, including delays, incorrect items, and poor handling of products.
Store Environment
The store was described as clean and well-stocked, but some customers noted issues with temperature control and the layout.
Pricing Concerns
Several reviews mentioned high prices and dissatisfaction with the value for money.
- JKJohn KerstetterNov 16, 20254.0Excellent place for getting building supplies. However, I was given incorrect information twice as I was looking for a specific item.
- LSLaurissa StenslandNov 11, 20255.0Friendly and helpful employees
- JCJames ClemmerNov 11, 20251.0Bad service Poorly Managed store. On top of not being knowledgable in what they sell; sure maybe one person in the store can find you something simple, but good luck getting anyone to help you. They have now decided to not have anyone at the one checkout counter, and offer up one assistant for four self check outs! When I purchase a cart full of plumbing fittings or electrical where am I supposed to put it? with no conveyor I guess I'm just supposed to keep juggling everything until I make enough room in my cart for the bags? And talk about a back up if more than one person needs help checking out. Good luck talking to anyone or leaving a review; AI all around, and then the circular reasoning. Trust me just shop anywhere else you will be much happier.
- ABAmiya BeckOct 19, 20251.0Apparently they don’t price match lumber anymore after coming in for weeks and price matching lumber. Weekend staff here is very rude very unprofessional multiple people came up to us as we were waiting to get lumber loaded on the truck and said they had a rude experience with multiple different staff members same day.
- KKKenneth KoetzleOct 5, 20252.0Don't like self checkout. Put your casher out of work. Trying to figure everything out, like my military discount.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Lebanon, MO offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, appliances, plumbing supplies, flooring, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What services are available at the Lebanon Lowe's Home Improvement store?
Services include appliance installation, flooring installation, cabinet installation, HVAC installation, generator installation, and more expert home improvement installation services.
What are the operating hours of Lowe's Home Improvement in Lebanon, MO?
Monday through Saturday: 6:00 AM to 9:00 PM; Sunday: 8:00 AM to 8:00 PM. Holiday hours vary with some days closed or reduced hours.
Can I order online and pick up my purchase at the Lebanon Lowe's store?
Yes, Lowe's offers in-store pickup. You'll receive an email when your order is ready for pickup along with instructions.
What payment options does Lowe's Home Improvement in Lebanon accept?
They accept major credit cards including American Express, Discover, Mastercard, Visa, as well as cash and check.
Does Lowe's Home Improvement offer delivery services in Lebanon?
Yes, Lowe's provides delivery services for your convenience.
Are there any nearby places where I can exchange propane while visiting Lowe's?
Yes, the Blue Rhino Propane Exchange is nearby, convenient for exchanging propane tanks during your visit.
Where can I find locksmith services near Lowe's Home Improvement in Lebanon, MO?
There are multiple Minute Key locksmith locations nearby, making it easy to get key and lock services while visiting Lowe's.
What nearby places can I visit for groceries or other shopping before or after shopping at Lowe's Lebanon?
Walmart Supercenter and Walmart Lebanon - S Jefferson Ave are close by, offering groceries, general retail, and pharmacy services.
Are there food options near Lowe's Home Improvement in Lebanon, MO?
Yes, nearby restaurants such as Subway, Pizza Hut, Captain D's, and Blimpie are available for quick meals before or after your visit.