Lowe's Home Improvement

4.1
1513 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lebanon, MO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
190 Highway 32, Lebanon, MO
65536, United States

Hours

Reviews

4.1
1,428 reviews
5 stars
732
4 stars
342
3 stars
177
2 stars
59
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unprofessional.

Product Availability

Customers frequently report issues with product availability and incorrect stock information, leading to frustration.

Store Management

Several reviews highlight poor management and organization within the store, contributing to negative shopping experiences.

Delivery Issues

Numerous complaints about delivery problems, including missed deliveries and improper handling of items.

Staff Friendliness

Despite some negative experiences, many customers appreciate the friendliness and willingness to help from certain staff members.
  • JK
    John Kerstetter
    Nov 16, 2025
    4.0
    Excellent place for getting building supplies. However, I was given incorrect information twice as I was looking for a specific item.
  • LS
    Laurissa Stensland
    Nov 11, 2025
    5.0
    Friendly and helpful employees
  • JC
    James Clemmer
    Nov 11, 2025
    1.0
    Bad service Poorly Managed store. On top of not being knowledgable in what they sell; sure maybe one person in the store can find you something simple, but good luck getting anyone to help you. They have now decided to not have anyone at the one checkout counter, and offer up one assistant for four self check outs! When I purchase a cart full of plumbing fittings or electrical where am I supposed to put it? with no conveyor I guess I'm just supposed to keep juggling everything until I make enough room in my cart for the bags? And talk about a back up if more than one person needs help checking out. Good luck talking to anyone or leaving a review; AI all around, and then the circular reasoning. Trust me just shop anywhere else you will be much happier.
  • AB
    Amiya Beck
    Oct 19, 2025
    1.0
    Apparently they don’t price match lumber anymore after coming in for weeks and price matching lumber. Weekend staff here is very rude very unprofessional multiple people came up to us as we were waiting to get lumber loaded on the truck and said they had a rude experience with multiple different staff members same day.
  • KK
    Kenneth Koetzle
    Oct 5, 2025
    2.0
    Don't like self checkout. Put your casher out of work. Trying to figure everything out, like my military discount.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.