Extra Space Storage

4.9
184 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2995 Technology Dr in Lake St Louis, MO today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, drive up climate controlled units, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2995 Technology Dr, Lake St Louis, MO
63367, United States

Hours

Reviews

4.9
184 reviews
5 stars
175
4 stars
4
3 stars
1
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Tyler and Dawn, received high praise for their helpfulness, professionalism, and friendliness.

Cleanliness

The facility is consistently described as clean and well-maintained by multiple customers.

Pricing Issues

Several reviews mentioned dissatisfaction with sudden price increases, leading to frustration among customers.

Mixed Experiences

While many customers had positive experiences, some reported significant issues, including damage to stored items and poor responses to complaints.
  • AB
    Andrea Barley
    3 days ago
    5.0
    I've had a large, climate controlled storage unit rented for over a year now and am extremely happy with the cleanliness, ease of access, and security provided by Extra Space Storage. Nicole is also very pleasant and helpful to talk to over the phone if you have questions or need any type of additional assistance.
  • IE
    Isaiah Espinoza
    Dec 9, 2025
    5.0
    Nicole is great! She was understanding and very helpful, I’m happy I am able to continue using Extra Space Storage!
  • BD
    Brandon Dickerson
    Dec 9, 2025
    5.0
    I'm using the new facility in Lake St Louis It's very clean the people there are helpful as well and good entry cost for new unit.
  • SS
    S Simmons
    Dec 6, 2025
    1.0
    Response to Owner - The response is cold and only proves my point. Why should I reach out with issues your company has caused me. Anyone can see the difference between the response to 5-star reviews versus criticism. It’s clear this business only values praise, not its customer’s experience whether good or bad. You have my number on file, the right thing to do would be to contact me. The disregard and arrogance of the owner speaks volumes. 12/6/2025 - I strongly urge anyone reading this to take your business elsewhere. Spare yourself the stress, the hassle and the financial burden. Over time, your stored items will develop mold and as paying customers, you’re not even allowed to use the onsite dumpster. On top of that, after just a few months, your monthly fee will double with no explanation. My payment jumped from $48 to $96. The way they do customers is WRONG. My customer experience with Tyler has been very negative. He’s not helpful and shows no willingness to provide paying customers with a satisfactory experience.
  • KS
    Kirpal Saini
    Dec 6, 2025
    5.0
    Tyler was great and always helpful and fast on any requests. Had great rental experience here and they made it really easy to work with them.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.