Extra Space Storage

4.9
356 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 10461 Manchester Rd in Kirkwood, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, elevator access, drive up climate controlled units, commercial tenants, retail space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
10461 Manchester Rd, Kirkwood, MO
63122, United States

Hours

Reviews

4.9
356 reviews
5 stars
340
4 stars
6
3 stars
4
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tim received numerous accolades for his exceptional helpfulness, friendliness, and professionalism, significantly enhancing the customer experience.

Cleanliness

The facility is consistently praised for its cleanliness and well-maintained environment, contributing to a positive impression among customers.

Pricing Concerns

Some customers expressed dissatisfaction with frequent and sharp price increases, which influenced their decision to move out.

Facility Features

Customers appreciated the convenient features of the facility, including climate control, easy access, and available moving aids like carts.

Location

The location is frequently highlighted as excellent and convenient for customers needing storage solutions.
  • MM
    matt maher
    Nov 6, 2025
    1.0
    A zero would be more appropriate but not an option. I rented a 10x10 less than 2 years ago and after 2 months my rent went from $76-$106. From there it went to $158 and now $209. My initial rent was not a promotional rate either. I did complain when they gouged me and raised it to $158 and they lowered it to $139 but they just raised it to $209 and said there will likely be 2 increases per year. My local store initially told me they did not have a corporate office. I found it eventually and the corporate office said I would have to discuss with the local office. They also try to keep you from leaving a review, telling me I had to speak to the branch to get a link to leave a review. Very shady company that is not honest enough to give you a fair rate and let you decide if you want to move in. They lure you in with a competitive rate, only to jack it up 33%-50% twice a year. You are much better off donating whatever you store there and buying it new when you actually need it. There are facebook pages dedicated to all their shady practices and I would be willing to bet, if they allow you to review them freely without jumping through a bunch of hoops, they would have a terrible review score. I did see comments on the Facebook page that other storage companies do not have the same practices but I cannot confirm. I would steer clear of extra space storage. I will be filing with the BBB and the state as well to prevent others from falling victim to these shady practices.
  • DJ
    Dominique Johnson
    Sep 10, 2025
    5.0
    Tim: I happily give 5 stars. He's very helpful and with great care and thought keeps the facility immaculate. 5++. Extra Space the company: 2 stars. I moved into a 5x20 unit in 2023 and after 6 months at the locked-in rate, the monthly fee has sharply increased again and again. It has now reached $181/month, prompting me to move my belongings elsewhere for storage. Had the rate increased less frequently, or less sharply, I would have stayed at Extra Space for a few more years.
  • CR
    Charles Ross
    Aug 30, 2025
    5.0
    Excellent location. Staff is very helpful. Temp controlled and clean units. Highly recommend
  • JC
    Joe Castilleja
    Aug 30, 2025
    3.0
    Worked out alot initially. But the price spikes since I have been here were crazy and was part of my decision to end my services here
  • AC
    Abby Cochran
    Aug 25, 2025
    5.0
    Very clean units and kind staff!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.