Brand Certified
Lowe's Home Improvement
4.1(1682 reviews)
Certified by Lowe's Home Improvement • Apr 12, 2026
Business Details
8601 N. Boardwalk Avenue, Kansas City, MO
64154, United States
Certified by Lowe's Home Improvement • Apr 12, 2026
(816) 746-4211
Certified by Lowe's Home Improvement • Apr 12, 2026
https://www.lowes.com/store/MO-Kansas-City/1078?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1078-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 12, 2026
About
Certified by Lowe's Home Improvement • Apr 12, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Kansas City, MO is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 12, 2026
Lowe's Home Improvement
8601 N. Boardwalk Avenue, Kansas City, MO
64154, United States
Hours
Certified by Lowe's Home Improvement • Apr 12, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,682 reviews
5 stars
896
4 stars
397
3 stars
157
2 stars
69
1 star
163
- JZJoseph Zunker2 days ago5.0I like lows because they give veterans a discount if you have a lows account.
- AHallyruhollo Holloway4 days ago1.0Very disappointed in Lowe’s customer service. If I could give 0 stars I would. Went to the store to get flooring. Asked to speak to a rep. Another Lowe’s worker said he would page a worker (mind you this worker was doing nothing) so we waited 15 minutes. No one came. Asked Lowe’s member to page floor rep again. We waited 15 more minutes and no one came. Left the store. Called Lowe’s to see if i could get ahold of a rep that way. Rep answered and I asked him questions about flooring. He left me on hold for 10-15 minutes and when he came back he provided me with no information. Then he hung up on me without providing any information saying “you can call back tomorrow”. I think it is safe to say I will be doing all my flooring shopping at Menards instead. They have better prices and customer service. Disappointing that Lowe’s does not teach their employees how to treat customers. I have had many people tell me Lowe’s has poor customer service and I should not go there but have never experienced it. Now that I have experienced it I will encourage everyone as well to steer clear of Lowe’s.
- AAAric AndersonMar 28, 20265.0Good service in paint and they had everything I needed
- HAHossein AfshariMar 18, 20261.0I wish I could rate Lowe's less than one star. Today I tried to return couple unused items that I bought at Lowe's Boardwalk last year. They refused to refund me because I bought them past 90 days. I asked them for store credit and they refused. Home Depot, Walmart and Menards have the best policy to return your unused items!
- AWAdam WFeb 23, 20261.0I will no longer shop here due to FLOCK CAMERAS installed at every entrance. I do not support FLOCK CAMERAS. .... Flock off Lowes :-)
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Kansas City?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, garden equipment, and bathroom storage.
What are the store hours for Lowe's Home Improvement in Kansas City?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, and some holidays the store is closed.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How do I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
What brands are available at Lowe's Home Improvement Kansas City store?
Brands available include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, Kitchenaid, and many more.
What types of installation services does Lowe's provide?
Lowe's offers installation for appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, windows, roofing, fencing, and more.
Can I use a tax-exempt account to place an order at Lowe's?
Yes, you can apply for a tax-exempt account by visiting the customer service desk in the store.
Where can I find propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby for easy propane exchange needs, convenient if you are shopping for grills or outdoor equipment at Lowe's.
Are there any dining options close to Lowe's Home Improvement in Kansas City?
Yes, nearby dining options include Burger King for fast food and Eileen's Colossal Cookies for bakery and smoothie treats, perfect for a quick meal or snack before or after shopping.
Where can I get key and locksmith services near Lowe's Home Improvement?
Minute Key and minuteKEY locksmith services are located nearby, making it easy to handle key duplication or locksmith needs when visiting Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 12, 2026Yext Knowledge Graph
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