Brand Certified
Lowe's Home Improvement
4.1(2291 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
4811 North Oak Trafficway, Kansas City, MO
64118, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(816) 414-4220
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/MO-Kansas-City/2767?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-2767-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Kansas City, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Lowe's Home Improvement
4811 North Oak Trafficway, Kansas City, MO
64118, United States
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,291 reviews
5 stars
1,192
4 stars
556
3 stars
240
2 stars
102
1 star
201
- AMabby miller1 day ago1.0Trying to get some work done before I Have surgery and am down for a long time and no one cared enough to help asked MULTIPLE times and no one!!!! If you need assistance dont go here go to the home depot around the corner way better customer service!!!!!
- COChar O6 days ago5.0Pretty sure today was my first time ever at Lowe’s that I can recall. The pickup scanner was not cooperating with my phone… employee Tim came & assisted me, he was polite. I appreciate it & I like my new houseplants. 🪴
- DWDaniel WeisbachMar 25, 20261.0Don't get there warranty it's a joke they'll do everything to get their selves out of paying for anything
- CNCrystal NelsonMar 19, 20261.0I purchased a washer and dryer March 12. I paid cash. The units were delivered March 14. I was at work at time of delivery. When I got off of work later that night after they delivered the unit, I came home and realized that they only hooked up my washer and not my dryer due to the fact that I needed a longer than normal dryer vent tube, which I didn't know, until I arrived home from work. When I got home I plugged the dryer in and tried to turn it on and never got any power to it. So I called Lowe's and let them know and they set me up to have the unit exchanged. The new unit was delivered today, and I had the exact same issue no power. So when I call customer service I speak to a lady named Crystal, and she is able to process a refund for me and says that they will contact me in 24 hours to pick up my units which I have no problem with. I didn't notice that she didn't let me know how I would receive my payment. I assumed they would note the account, and I would be able to go to the store i made my purchase at to retrieve my refund and buy another unit. The lady at the customer service desk suggested that maybe I could just exchange it and pay the difference if there was one and have my new units delivered and just apply the money from my last purchase to the new one. After dealing with her for about 10 minutes she gets on the phone with the manager, Nathan, and lets him know the situation. He tells the lady on the phone to have me go back and pick out a new set and we can switch them out. She let me know that I should see an associate back there in the area. I went back there and walked around for about 15 to 20 minutes just looking at the different units waiting for the manager. I never seen the associate in the appliance area until the manager came. They both came at the same time. Once he gets there he acts like he's confused at the situation even though the lady explained to him what was going on. I let him know that I had new units picked out and this is when they proceed to tell me that they will either cut me a check or give me a gift card for the washer and dryer that I'm returning. I don't want a gift card because I don't plan on doing business with Lowe's after this situation. I feel like I am being made to suffer for something that is not my fault. I will be contacting corporate tomorrow because I feel that since I paid in cash I should receive my refund back in cash not on a Lowe's gift card. Manager Nathan at the North oak store didn't seem to care about handling my situation for me while I was in the store, even though none of this situation is my fault. His attitude was nonchalant, and almost as if, this is giant problem, so he doesn't care. Very horrible service - 0/10
- TDTrevor DobsonMar 12, 20261.0Bought a new dryer, was delivered March 7th, it was defective..wouldn't even turn on. New dryer delivered March 8th. It at least turned on, didn't get a chance to use it until March 11th. It is defective too, turns on and tumbles but no heat. So now I am getting bounced around to different numbers to try and get a working dryer. This is a nightmare. Makes me doubt using Lowe's and I have been a steady customer for years.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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