Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 3122 Gillham Plz in Kansas City, MO today! Our large selection of storage units, exceptional security, covered drive isles, covered loading bay, deliveries accepted, multiple entrance/exit gates, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
I received a $30 fine and a formal violation for leaving a fast food plate and carton in the entry bay. This could have been avoided if there were a single trash can inside the building. Currently, the only disposal option is a dumpster in the back that is frequently locked shut, despite the gazebo area often being strewn with overflowing garbage for days.
The lack of basic facilities here is shocking. I recently used the restroom only to find no toilet paper. Since the office calls went straight to voicemail, I had to have a family member drive up to bring me wipes—only for them to be interrogated by staff upon arrival. To make matters worse, the restrooms are locked entirely once the office closes, leaving paying customers with no facilities at all.
Meanwhile, the management shows total disregard for customer convenience. The Manager and staff park their personal vehicles in the drive-in entry bays, forcing paying customers to lug items across the parking lot while the actual office spots sit empty. It’s a "gotcha" culture where customers are fined for minor inconveniences while the staff ignores their own lack of maintenance and professionalism.
I see the owner responds to reviews and feedback. I hope this insight and information will reach that person. A month at no charge and removal of all violations and the 30 fine. As I have personally removed debris from walkways, bagged trash not belonging to myself and disposed of it in the dark to the dumpster. This seems reasonable. This post is being made through an assumed account so not to have personal information on the internet. The details should make it easy to distinguish the proper account holder
EG
Elsie Graham
Mar 21, 2026
5.0
Very nice facility and professional service. 👍🏾
BL
Baustyn Looney
Mar 19, 2026
5.0
Sunny is amazing very funny and he was so great
TP
Tameko Parson
Mar 19, 2026
5.0
Absolutely amazing sunny is a really great person funny and has amazing taste in music in my opinion 😗🤌🏽
FF
Foxxi
Mar 8, 2026
5.0
Sonny was amazing!!!! He assisted me with locating my lock I forgot to pick up and checked in on me several times since I was moving a lot of stuff by myself. He even brought me water when I was struggling to finish. Very supportive staff and I know my things are safe!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Kansas City, Westwood, Roeland Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Gillham Plz and E 31st St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage?
The gate access hours are from 6:00 AM to 10:00 PM every day of the week.
When is the office at Extra Space Storage open?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and major holidays.
Where is Extra Space Storage located?
Extra Space Storage is located at 3122 Gillham Plz, Kansas City, MO 64109.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online at https://www.extraspace.com/storage/facilities/us/missouri/kansas_city/6374/ or contact the facility directly.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities including this one offer climate-controlled storage units for temperature sensitive items alongside standard units.
Are packing and moving supplies available at Extra Space Storage?
Yes, you can purchase packing and moving supplies, such as boxes, online and at this facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What nearby places can help me plan my visit to Extra Space Storage?
Nearby businesses like Midland Industries and BAC Horn Doctor could be relevant if you need additional services or supplies in the area.
Are there any beauty salons near Extra Space Storage where I can schedule an appointment before or after visiting?
Yes, several beauty salons such as The Beauty Project, Goldielocs Natural Hair Care Salon, and Quartz Beauty KC are nearby for your convenience.
Can I enjoy a meal or quick snack near Extra Space Storage?
Certainly! Nearby options include Church’s Texas Chicken for a quick meal and 7-Eleven for convenience store needs.
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