Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Kansas City, MO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,788 reviews
5 stars
1,352
4 stars
730
3 stars
325
2 stars
142
1 star
239
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report long wait times and unresponsive employees.
Product Availability
Customers appreciate the variety and availability of products, but some have experienced issues with stock and order fulfillment.
Store Atmosphere
The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.
Pricing and Discounts
Many customers find the prices reasonable, but there are complaints about unclear rebate policies and pricing discrepancies.
- NSNathan Smith2 days ago1.0In store AC sales pitch from an associate who seemed interested in my project just to pitch me an unrelated service.
- JSJoe Sands3 days ago5.0In got what I needed and on my way in 10 minutes.
- RSRYAN SPEARSJan 5, 20265.0The kid in plumbing. At 8.57 did a great job.
- DSDanny SJan 3, 20265.0I love Lowe's, usually has everything I need, but I don't feel overwhelmed when I walk in the store like I do at Home Depot.
- MSmason saundersDec 20, 20251.0Order was supposed to be delivered to the store on Thursday, but didn’t even arrive to the store until Friday morning. However, staff never checked in the order on Friday, so order was never ready. And because it was not checked in, I couldn’t pick it up even though it was at the store. And since receiving staff don’t work on the weekend there was no one there to get it checked in so I could actually pick it up. You might as well stick with Amazon.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Kansas City?
You can find a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, hardware, lighting, paint, and more at Lowe's.
What services does Lowe's Home Improvement provide?
Lowe's offers various installation services such as appliance installation, flooring installation, kitchen and bathroom remodeling installations, and more.
What are the store hours for Lowe's Home Improvement in Kansas City?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM with holiday hours varying.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll receive email updates about your order progress.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any nearby places I can visit around Lowe's at 4201 Sterling Avenue, Kansas City?
Nearby places include Blue Rhino Propane Exchange for propane needs, multiple Minute Key locations for locksmith services, and T-Mobile stores for mobile phone services.
Where can I find dining options near Lowe's Home Improvement in Kansas City?
Nearby restaurants include Chipotle Mexican Grill, Firehouse Subs, IHOP, Thai Spice Kansas City, and Pepperjax Grill for a variety of dining experiences.
Are there any health and wellness facilities near Lowe's in Kansas City?
Yes, Pearson Professional Centers and SERC Physical Therapy are located nearby for health and medical services including laboratory testing and physical therapy.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. You can start a return online if purchased from Lowes.com or visit the customer service desk in-store with proof of purchase.