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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Kansas City, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
4811 North Oak Trafficway, Kansas City, MO
64118, United States
Hours
Reviews
4.1
2,170 reviews
5 stars
1,121
4 stars
543
3 stars
232
2 stars
93
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for being helpful, while others are criticized for being unresponsive or rude.
Product Availability
Customers often find the store well-stocked, but there are frequent complaints about items being out of stock or not available.
Checkout Experience
Many reviews highlight issues with the checkout process, including long wait times and problems with self-checkout.
Military Discounts
Several customers expressed frustration over the military discount policy, feeling it is not honored consistently.
Store Cleanliness
The store is generally noted for being clean and organized, contributing positively to the shopping experience.
- LGLouie GarciaDec 18, 20255.0Jeni in appliance was very helpful and kind. Our dryer broke and Jeni helped us get one right away! Thank you so much
- SOsameer obeidatDec 16, 20253.0Hard to find help you better off ordering online and pick it up at the store
- RDRichard DoyleDec 14, 20254.0I often get surprised by Lowes. Sometimes they have stunning deals.
- TBTim BurtonDec 13, 20251.0Went in there the other day to order a washer and dryer for my grandmother, she fell for the upsale getting the lowes credit card, she did all of her information and was approved instantly, we found a washer and dryer for her and were told we could schedule delivery and install for this past monday...well minday comes around and nothing so we call them " we have you down for Thursday" she wont be home so she schedules it for this past Friday...nothing calls them again to setup up for Saturday ( today 12-13-25) nothing, calls them again this time being told that even though it was an instant approval the account isn't active until the 1st....why woukd you tell us its approved and we are allowed to put the new washer and dryer on the card and have it delivered when in reality thats not the case, canceled everything and wont be back
- LLLGDec 12, 20251.0This was my store for years. Now they have flock cameras. I won't go back to this store until they get rid of flock cameras. Just like how I don't go to Walmart until they get rid of self checkout. Grow up.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Kansas City?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, gardening equipment, home décor, kitchen and bathroom remodeling items, tools, and outdoor furniture.
What services does Lowe's Home Improvement offer?
Lowe's provides various installation services such as appliances installation, carpet installation, deck installation, lighting and ceiling fan installation, fence installation, and more. They also offer delivery and in-store pickup options.
What are the store hours for Lowe's Home Improvement in Kansas City?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours can vary; for example, on Christmas Day, the store is closed.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or by logging into your MyLowe's account. Email updates are also sent if there are changes to your order status.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa for payments.
Are there languages other than English supported at Lowe's Kansas City store?
Yes, Lowe's supports English, Spanish, and in-store translation services are available for other languages.
Where is Lowe's Home Improvement located in Kansas City?
The store is located at 4811 North Oak Trafficway, Kansas City, MO, 64118, USA.
What nearby dining options are available around Lowe's Home Improvement in Kansas City?
Nearby dining options include Victoria's Mexican Food Truck, Arby's, Panda Express, Pizza Ranch, and Spirit Halloween which also operates a costume store nearby.
What nearby stores and services are close to Lowe's Home Improvement for added convenience?
Nearby stores and services include Office Depot for office supplies, Blue Rhino Propane Exchange, Minute Key locksmith services, ALDI USA grocery store, Discount Tire, Petco - Kansas City - North for pet supplies, and Chase Bank for financial services.
Are there educational institutions near Lowe's Home Improvement in Kansas City?
Yes, Spurgeon College and Midwestern Baptist Theological Seminary, including related organizations like MBTS Español and Midwestern Women's Institute, are located nearby.