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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Kansas City, MO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,293 reviews
5 stars
655
4 stars
296
3 stars
140
2 stars
67
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Issues
Several reviews highlighted issues with damaged products upon delivery and difficulties with returns.
Staff Helpfulness
While some customers praised individual employees for their helpfulness, overall staff assistance was inconsistent.
Store Organization
Customers noted that the store was often disorganized, making it difficult to find items or receive help.
Delivery Problems
Numerous complaints were made regarding delivery issues, including missed appointments and damaged items.
- AWArthur WalkerJan 5, 20265.0Lowe's Home Improvement provides a wide selection of tools, building materials, and home goods for all your DIY and renovation needs. The store is well organized, making it easy to find products, and the staff is knowledgeable and helpful. Competitive prices, quality merchandise, and a convenient shopping experience make Lowe’s a reliable choice for home projects of any size.
- JBjohn blankJan 3, 20262.0Too loud. Worse than a casino.
- AMAndrea MunozDec 23, 20251.0I am a Uber delivery employee and I show up with someone's order and the person I asked help for didn't help they just pointed to a scanner and it doesn't work, the employees don't know how to do there job they're unprofessional
- VGvince gutierrezDec 17, 20251.0Purchasing anything and be able to return is nearly impossible. Do not expect to be able to get any sort of help out of service. Broken toilet seat out of the box and I was told it on is a bio hazard even though it was not installed. It was cracked out of the box
- SEScott EllisDec 15, 20252.0I ordered a water heater that I discover was crushed when I opened the box. I tried calling the store for assistance and was passed around to 5 different people who said they couldn't help, and then thrown into an infinite loop of ringing and ads. I even tried calling back and was put in the same loop. I finally gave up after an hour of getting no assistance.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Kansas City, MO?
Lowe's offers paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more for all your building and renovation needs.
What are the store hours for Lowe's Home Improvement in Kansas City?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with holiday hours varying on certain dates.
Does Lowe's in Kansas City offer delivery and pickup services?
Yes, Lowe's provides in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you will also receive email updates.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are there any installation services available at Lowe's store in Kansas City?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, smart home devices, roofing, fencing, and more.
What special services or guarantees does Lowe's provide?
Lowe's provides free delivery, free haul away, gift cards, free shipping, easy returns, and easy exchanges as part of their special services.
How can nearby places benefit customers visiting Lowe's Home Improvement?
Customers can conveniently visit nearby places like Blue Rhino Propane Exchange for propane needs or minuteKEY for locksmith services before or after shopping at Lowe's.
Are there dining options near Lowe's in Kansas City?
Yes, nearby dining options include Planet Sub for sandwiches, Chipotle Mexican Grill for Mexican cuisine, and Applebee's 135TH sports bar for casual dining.
What other services can I find near Lowe's Home Improvement?
In the vicinity, customers can find services like Family Pet Medical Clinic for veterinary care, Nailcessity and Beauty Brands for beauty needs, and Starbuck’s coffee shop for refreshments.