Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Kansas City, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,289 reviews
5 stars
653
4 stars
295
3 stars
139
2 stars
66
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of helpful and unhelpful staff experiences, with some customers praising individual employees while others report poor service and long wait times.
Product Availability
Customers noted a decent selection of products, but some expressed disappointment with the availability of specific items and the store's organization.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including damaged items, missed appointments, and poor communication.
Return Policy
Many customers expressed dissatisfaction with Lowe's return policy, particularly regarding the handling of damaged goods and warranty claims.
Store Environment
While some customers appreciated the cleanliness and organization of the store, others reported disorganization and a lack of staff presence.
- CWCharlita WashburnNov 15, 20255.0Steven King has been the best representative of a great employee. He stayed after he signed out to help us. He made sure we got this heavy appliance to our vehicle safely. He remembered my husband's name the second time we were in his department. He is definitely one of a kind.
- TGTom GereanOct 28, 20252.0They sell a Dewalt 8 1/4 inch table saw with a rip cut blade but dont carry the blades for it. Why ?
- AFAngelina FloresOct 19, 20255.0Huge store with lots of amazing decorations for the holidays.
- ALAram LecisOct 3, 20254.0Good Lowe's that had just what I needed and the staff was helpful.
- LBLow and beholdOct 3, 20255.0Just finished an order for the company I work for Restoration Carpentry and Tile. Made the order same day and they pros here were able to have it ready for me in an hr! Chris Serrioz specifically helped compile everything (and it was a large order including 106 2x4 studs) and was an huge asset. Because of the speed and efficiency was able to make it to the job same day! Location: 1623 1700 W. 133rd street off of state line. Thanks Chris Serrioz and pro team!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Kansas City, MO?
Lowe's offers paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more for all your building and renovation needs.
What are the store hours for Lowe's Home Improvement in Kansas City?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with holiday hours varying on certain dates.
Does Lowe's in Kansas City offer delivery and pickup services?
Yes, Lowe's provides in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you will also receive email updates.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are there any installation services available at Lowe's store in Kansas City?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, smart home devices, roofing, fencing, and more.
What special services or guarantees does Lowe's provide?
Lowe's provides free delivery, free haul away, gift cards, free shipping, easy returns, and easy exchanges as part of their special services.
How can nearby places benefit customers visiting Lowe's Home Improvement?
Customers can conveniently visit nearby places like Blue Rhino Propane Exchange for propane needs or minuteKEY for locksmith services before or after shopping at Lowe's.
Are there dining options near Lowe's in Kansas City?
Yes, nearby dining options include Planet Sub for sandwiches, Chipotle Mexican Grill for Mexican cuisine, and Applebee's 135TH sports bar for casual dining.
What other services can I find near Lowe's Home Improvement?
In the vicinity, customers can find services like Family Pet Medical Clinic for veterinary care, Nailcessity and Beauty Brands for beauty needs, and Starbuck’s coffee shop for refreshments.