Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
726 reviews
5 stars
627
4 stars
49
3 stars
14
2 stars
11
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, professionalism, and friendliness of the staff, highlighting a low-pressure sales environment.
Product Quality
Mixed reviews on product quality; while some customers were satisfied, others reported issues with furniture durability and service after purchase.
Design Assistance
The in-home design service received high marks for being knowledgeable and accommodating, helping customers make informed choices.
Delivery Issues
Several customers experienced delays and issues with delivery, leading to dissatisfaction with the overall service.
Sales Experience
Many customers appreciated the seamless and enjoyable shopping experience, noting the staff's attentiveness and willingness to answer questions.
- SKSr. Ancherin Angeline KotoNov 11, 20255.0Delivery arrived on time. Installation was perfect. Friendly personnel. Customer satisfaction 👌. Keep up the great job 👍
- SLSweet Emotions Bake Shop, LLCNov 11, 20255.0Brooke was amazing to work with! Wonderful communication, helpful suggestions, and we found the perfect rugs!
- PWPat WebsterNov 7, 20255.0Great selection of comfortable recliners, friendly and helpful sales associates.
- NHNancy HealyOct 27, 20255.0Great customer service. Although it was just a swivel chair that was delivered, he took time to ensure ilwe were happy, took all the trash; professional.
- TETina EdwardsOct 21, 20254.0Great experience Anthony was so helpful, I think this was his first sale he helped with. He did a great job. We have been loyal La-Z Boy customers for many years! Looking forward to trying out the Temper Pedic mattress.
Frequently Asked Questions About La-Z-Boy Kansas City
What types of furniture does La-Z-Boy Kansas City offer?
La-Z-Boy Kansas City offers a full range of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories.
Does La-Z-Boy Kansas City provide delivery services?
Yes, La-Z-Boy Kansas City offers delivery services to customers.
What are the regular store hours for La-Z-Boy Kansas City?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Are there any special holiday hours or closures I should be aware of at La-Z-Boy Kansas City?
Yes, the store has adjusted hours or closures on holidays such as being closed on November 27, December 24, and December 25, with special hours on other dates. Please check their website for specific holiday schedule.
Does La-Z-Boy Kansas City require proof of vaccination to visit?
No, proof of vaccination is not required to visit La-Z-Boy Kansas City.
What payment methods are accepted at La-Z-Boy Kansas City?
They accept payment by American Express, Discover, MasterCard, and Visa.
Is professional design help available at La-Z-Boy Kansas City?
Yes, La-Z-Boy Kansas City offers in-home design services to help customers create their ideal home look.
Where is La-Z-Boy Kansas City located?
La-Z-Boy Kansas City is located at 8600 NE Flintlock Road, Kansas City, MO 64157, USA.
What nearby dining options are close to La-Z-Boy Kansas City?
Seva Cuisine of India is a nearby Indian restaurant offering flavorful meals, great for dining before or after visiting La-Z-Boy Kansas City.
Are there any nearby schools close to La-Z-Boy Kansas City?
Nearby schools include Discovery Middle School, South Valley Junior High, and South Valley Middle School, which can be of interest to customers with families in the area.
What automotive services are available near La-Z-Boy Kansas City?
There are several automotive-related services nearby including Pinon Wraps & Detailing, Liberty Hail & Dent Company, Turbo Mobile Detailing, and Precision Auto Sales & Service for car repairs, detailing, and sales.