Extra Space Storage

4.7
752 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5415 NE Antioch Rd in Kansas City, MO today! Our large selection of storage units, all-hours access, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, golf carts available, commercial tenants, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5415 NE Antioch Rd, Kansas City, MO
64119, United States

Hours

Reviews

4.7
752 reviews
5 stars
663
4 stars
41
3 stars
15
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Ash and Trevor.

Cleanliness

The facility is consistently described as clean and well-maintained, with customers appreciating the climate-controlled environment.

Pricing Issues

Several reviews expressed dissatisfaction with frequent and substantial price increases, leading to feelings of being misled or price gouged.

Accessibility

Customers noted the ease of access to units and the availability of helpful moving carts, although some mentioned issues with door access.
  • SS
    Sammy Sosa
    2 days ago
    5.0
    Always very clean, well lit location. Staff is so friendly. I feel my property is very secured. Highly recommend.
  • RP
    River Phelps
    5 days ago
    5.0
    Set up a unit online and was promptly called for further assistance, was able to get in and get a unit set up the same day! Trevor was a fantastic guide through the process from beginning to end!
  • LW
    Lisa Wilson
    Jan 3, 2026
    5.0
    We've had a great experience with our storage unit and the staff has been wonderful to work with. The space is always clean and there are plenty of carts for us to use. Highly recommend Extra Space Storage.
  • TM
    Tawnya Mccoy
    Dec 17, 2025
    1.0
    Never ever rent from them. Hook you with a low price and incrementally raise your rate every 3 months. Read the very fine print. Also, I was told by the current manager Ash, the reason the previous manager was fired is because he would work with customers on the price increases. The increases are substantial too, not just a couple dollars. My rent started at 60 dollars a month and rose to 172 a month. Stay away is my best advice!!
  • AS
    Andrea Scott
    Dec 15, 2025
    1.0
    I thought this was a good place. I was not informed that the price would more than double less than 3 months after I started renting here. It's especially ridiculous due to the small space I have. Some people are already struggling and that's why they need a storage unit. Deceiving and price gouging people is ridiculous. I guess whoever owns this business is just another greedy company. You have me over a barrel right now so I hope you enjoy your extra money. ESSO: There is no point in discussing anything further because it won't change anything. I'll only be fed excuses and justifications. I'm not interested in that. I'm simply sharing my experience.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.