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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 9600 Marion Rdg in Kansas City, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Hours
Reviews
4.4
273 reviews
5 stars
214
4 stars
18
3 stars
8
2 stars
5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jessica and Delaney, for their friendliness, professionalism, and helpfulness.
Teamwork
The collaboration between staff members, especially during staff absences, was highlighted as a positive aspect of the service.
Security Concerns
Some customers expressed serious concerns about security, citing incidents of break-ins and inadequate surveillance.
Facility Condition
The facility was generally described as clean and well-maintained, contributing to a positive overall experience.
Pricing Issues
Several reviews mentioned dissatisfaction with frequent price increases after the facility changed ownership.
- LSLaToya SmithDec 22, 20255.0Delaney was wonderful and very friendly she really helped me in a time of need! Patient and sweet thank you.
- RDRalph DanielsDec 16, 20255.0Wonderful experience overall. While Jessica was on vacation, Delaney stepped in and was incredibly helpful. She answered my questions promptly, stayed on top of everything, and made sure nothing was missed. It’s reassuring to receive that level of care and professionalism. Great teamwork and excellent customer service — highly recommended!
- TWTaryn WalkerDec 16, 20255.0⭐⭐⭐⭐⭐ I had a great experience. Delaney was extremely helpful while Jessica was on vacation and made sure everything was handled smoothly. She was responsive, professional, and made the process easy and stress-free. I really appreciated the support and communication during that time. Excellent customer service all around — highly recommend!
- QPQuin PrimerDec 16, 20255.0Thank you Jessica and Delaney for helping me with my storage needs.
- DMdiane McMurtreyDec 13, 20255.0Jessica and Delaney are amazing and very helpful
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Loma Vista, Fairlane, Oakwood, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Hillcrest Rd and Bannister Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
What are the access gate hours at Extra Space Storage?
The gate hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
What are the office hours for Extra Space Storage?
Office hours are Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Can I rent a storage unit online and get a discount?
Yes, you can rent a storage unit online and get up to 40% off storage fees.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers various options including drive-up access units, climate-controlled units, and non-climate-controlled units.
Does Extra Space Storage offer vehicle storage?
Yes, vehicle storage options are available including indoor, outdoor, and covered vehicle storage spaces.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located?
It is located at 9600 Marion Rdg, Kansas City, MO 64137.
What nearby storage facilities are close to Extra Space Storage?
Nearby storage options include StorQuest Economy Self Storage, Great Value Storage, and Life Storage.
Are there any nearby moving supply or moving companies customers can use?
Yes, Aardvark Moving, which also offers moving and packing supplies, is located nearby to assist with your moving needs.
What nearby amenities can be useful for visitors to the storage facility?
Nearby amenities include gas stations like Phillips 66 Gas and Shell, hotels such as Hampton Inn Kansas City Southeast and Hampton by Hilton, and dining options like Wendy's and Hardee's, which can be convenient for visitors during their trip.