Extra Space Storage

4.4
263 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 9600 Marion Rdg in Kansas City, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
9600 Marion Rdg, Kansas City, MO
64137, United States

Hours

Reviews

4.4
263 reviews
5 stars
204
4 stars
18
3 stars
8
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Jessica and Delaney, received high praise for being friendly, helpful, and professional, making the rental process smooth and enjoyable.

Facility Condition

The storage facility is noted for being clean and well-maintained, contributing to a positive customer experience.

Security Concerns

Some customers expressed concerns about security, citing incidents of break-ins and inadequate surveillance.

Pricing

While many customers found the pricing reasonable, some noted frequent rate increases after the facility changed ownership.

Staff Recognition

Several reviews highlighted specific staff members, like Jessica and Rob, for their exceptional service, suggesting they are valuable assets to the business.
  • TD
    The Finer Designer
    5 days ago
    5.0
    Jessica was the most helpful person in the world when it came to me getting a storage unit for my mother. She was a blessing to us with her amazing customer service. Thank you Jessica D. 🙏â˜ș
  • JM
    jayden marshall
    6 days ago
    5.0
    Great service great overall atmosphere
  • JJ
    jocoi Johnson
    6 days ago
    5.0
    I worked with Jessica! She’s the best representative ever and very easy going!
  • VV
    Vera
    Nov 1, 2025
    5.0
    It was my first time ever renting a storage unit and Jessica was great! Amazing place
  • JM
    John McCauley
    Oct 27, 2025
    5.0
    Delaney and Jessica were awesome and very helpful. Very informative and knowledgeable. They were able to get me the perfect storage unit and in a timely manner.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.