Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1226 Chestnut Ave in Kansas City, MO today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, meeting room available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
735 reviews
5 stars
665
4 stars
35
3 stars8
2 stars4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, especially Arthur and Megan, received high praise for their friendliness, helpfulness, and professionalism, making the rental process smooth and enjoyable.
Facility Cleanliness
The storage facility is consistently noted as clean and well-maintained, contributing to a positive customer experience.
Security Concerns
While many customers felt secure, there were reports of mice infestations and safety issues in the area, raising concerns about the overall security of the facility.
Access Hours
Several customers expressed dissatisfaction with limited access hours, which made it difficult to retrieve items outside of business hours.
Pricing Issues
Some customers reported confusion and dissatisfaction with billing practices and pricing, particularly regarding late fees and promotional offers.
- DDDevineDec 22, 20255.0I love this place.
- AHAndrew HunterDec 21, 20255.0Very great place very great establishment very great customer service
- MMMelanieDec 17, 20255.0Megan and Arthur were very helpful, and very kind. We need more people like them in service!
- LBLindsay Glidewell BrucknerDec 4, 20255.0Super friendly, understanding, and great customer service.I was a few weeks late on my payment, they gave me a call to remind me that it was due, the man that tcalled me on went a head and ran my card over the phone and actually knocked a little bit of my late fee off. Would definitely be telling friends and family to use “Extra Space” for there storage needs in future
- MGMonica GarciaNov 17, 20255.0My mother's visits to this storage facility are always a delight, thanks to Arthur's exceptional hospitality, making her feel like a treasured friend. Their conversations are always uplifting and filled with laughter, and he consistently goes above and beyond to make her day brighter. The property's maintenance and cleanliness are impressive. The assistant manager is also remarkable. Although Arthur is not there, Megan takes care of my mom, ensuring this remains a wonderful place to be, even in a less desirable area, and I highly recommend this storage facility.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Kansas City residents in Northeast Kansas City, East Side, Downtown Kansas City, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of E 12th St and Chestnut Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in Kansas City?
Extra Space Storage is open daily from 6:00 AM to 8:00 PM, including weekends.
How can I determine the right storage unit size for my needs?
You can use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items will fit into each storage unit size.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities provide climate-controlled units for temperature-sensitive items, along with standard storage units without climate control.
Are there any drive-up storage units available at this facility?
Yes, Extra Space Storage offers drive-up storage units which allow you to pull your vehicle right up to your unit for easy loading and unloading.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving boxes and packing supplies both online and at their local facilities.
What payment methods are accepted by Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for payments.
Where is Extra Space Storage located in Kansas City?
Extra Space Storage is located at 1226 Chestnut Ave, Kansas City, MO 64127, near the intersection of E 12th St and Chestnut Ave.
What nearby services can I use when visiting Extra Space Storage?
Nearby services include Shield Storage (storage facility), Coin Cloud Bitcoin ATM (financial service), and bp America gas station for convenience needs.
Are there dining options close to Extra Space Storage?
Yes, Church’s Texas Chicken and McDonald’s are nearby fast food restaurants where you can grab a meal before or after your storage visit.
What nearby attractions can visitors explore around Extra Space Storage?
Visitors might enjoy cultural sites like the Rediscover Crisis Center museum and local art galleries such as John Kline Artwork and Plug.