Store your belongings at Extra Space Storage on 238 W 73rd Ter in Kansas City, MO today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, commercial tenants, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, particularly Ashley and Autumn, received high praise for their helpfulness, professionalism, and efficiency.
Cleanliness
The facility is consistently described as clean, well-maintained, and pleasant to use.
Security Concerns
Multiple reviews raised serious concerns about security, including reports of break-ins and inadequate responses from management.
Pricing Issues
Customers expressed frustration over frequent price increases and perceived bait-and-switch tactics regarding rental rates.
CM
Cheryl Minor
3 days ago
5.0
Wonderful staff great lighting love it
EP
Eric Pritz
5 days ago
2.0
I recieved a rate increase of 50% after 2 months, and am at nearly 3x the original rate after less than a year. If you do decide to use them, prepay.
I also talked to customers who had stuff stolen from storage and said they were not notified of the break-in.
SB
Sarah Bayard
Jan 5, 2026
5.0
The process was easy and effective for moving in and the property was clean and inviting. Thank you.
SM
Shelby Massey
Dec 28, 2025
5.0
Great customer service. Went in person ,about a month ago the woman there was super helpful!! Reserved a spot online 2days
Ago on a holiday, immediate call back .. went to verify my identity gentleman was great!! Very patient with me. My lock and my unit were ready and waiting .very professional.
RH
Robert Harris
Dec 15, 2025
5.0
Ms. Rorrer did a great job at going out of her way to ensure that the unit was safe, clean and accessible. As well to make sure that I had a, "hold harmless" form on file in case I was running tight on time. Highly recommend.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What are the office hours for Extra Space Storage in Kansas City?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sunday.
What are the gate access hours for the storage units?
Gate access is available every day from 6:00 AM to 10:00 PM.
What types of storage units are available at this facility?
Extra Space Storage offers a large selection of storage units including climate-controlled options and units suitable for vehicle storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, the facility offers a variety of moving and packing supplies including boxes, both online and at the location.
How can I reserve a storage unit at this location?
You can reserve a storage unit online via their reservation page at https://www.extraspace.com/storage/facilities/us/missouri/kansas_city/2056/.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby gyms where I can workout before or after using Extra Space Storage?
Yes, Sky's Limit Crossfit and Yoga Patch gym are nearby, so you might consider visiting them around your trip to the storage facility.
Is there a grocery store near Extra Space Storage where I can shop for fresh produce?
Yes, Everyday Produce Market, a farmers market and grocery store, is close by, perfect for picking up fruits and vegetables before or after your storage visit.
What automotive services are available near the storage facility?
Maaco Collision Repair & Auto Painting and several insurance agencies such as Craig Kenton American Family Insurance and Marty Heger - American Family Insurance are nearby to assist with auto repairs and insurance needs.
Does the facility offer any services for commercial or business storage needs?
Yes, Extra Space Storage allows commercial tenants and offers services tailored for business records and document storage, as well as commercial storage options.