Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Joplin, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,528 reviews
5 stars
1,330
4 stars
621
3 stars
263
2 stars
94
1 star
220
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees being praised for their helpfulness while others were described as rude or unprofessional.
Product Availability
Customers generally found that the store had a good selection of products, but there were complaints about issues with online orders and returns.
Checkout Experience
Many reviews highlighted frustrations with the checkout process, particularly with long wait times and limited cashier availability.
Store Cleanliness
The store was noted as clean and well-organized by several customers, contributing positively to their shopping experience.
Employee Helpfulness
While some customers reported difficulty finding assistance, others praised specific employees for going above and beyond to help.
- DRDaniel Roach1 day ago1.0I won’t ever shop at Lowe’s in Joplin again. They have the rudest people in the world there as much money as my company has spent at Lowe’s over the last few years. They still treat us like crap. I can go to Neosho and do whatever I need get all my business then I can call up there give them my card and pay for whatever I need to get and send somebody to go get it here in Joplin. They absolutely refused to do that Literally standing they’re telling them when my employees come in to run my card for them and they still won’t do it just because I won’t give him a physical card because I don’t trust my employees with a physical card
- JSJerald SamsNov 12, 20255.0I replaced a piece of wood siding and needed some paint. The color was off slightly, so went back and Chris scanned the same sample I took in the first time and mixed it again. This time it was a perfect match and there was no charge for the second mix. Very happy with finished product.
- LRLester RhodesNov 11, 20251.0This location does not honor their receiving hours. Been here twice and they never are ready to start receiving at 7 AM as advertised.
- TSTom SpurgeonNov 9, 20254.0Always a good selection of home improvement items… as Winter comes on - the “selection” of late-planted trees was gone, though…
- SRShannon RyanOct 28, 20255.0Nice store. Haa everything you need
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Joplin, MO?
You can find a wide range of products including appliances, bathroom supplies, building supplies, electricals, flooring, garden tools, grills, hardware, lawn equipment, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, tools, washers and dryers, and windows and doors. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kobalt, and many more.
What are the operating hours of Lowe's Home Improvement in Joplin, MO?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Special holiday hours apply on certain dates.
What services does Lowe's Home Improvement offer?
Lowe's offers various installation services such as appliances, backsplashes, cabinets, carpet, countertops, deck, doors, garage doors, generators, hardwood floors, HVAC, lighting, plumbing fixtures, roofing, siding, and more.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates will also be sent if your order status changes.
Does Lowe's Home Improvement in Joplin, MO offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payments.
Does Lowe's provide any recycling or environmental services?
Yes, Lowe's has recycling services for electronics, light bulbs, and batteries, and offers free haul away and free delivery services.
What nearby places of interest are near Lowe's Home Improvement in Joplin, MO?
Nearby places include minuteKEY (key and locksmith services), Blue Rhino Propane Exchange, RibCrib BBQ restaurant, Roller City Entertainment (laser tag and roller skating rink), and several real estate agencies such as The Perry Team at Realty ONE Group Ovation.
How can the nearby RibCrib BBQ benefit customers shopping at Lowe's?
Customers can enjoy a delicious meal at RibCrib BBQ, which is conveniently located near Lowe's, making it easy to grab a bite before or after shopping for home improvement supplies.
Is there a locksmith service near Lowe's Home Improvement for customers who might need assistance?
Yes, minuteKEY is nearby and offers key and locksmith services, which could be helpful if you require lock-related assistance while visiting Lowe's.