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Find everything you need for home upgrades at Lowe’s in Jefferson City, MO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
3441 Missouri Boulevard, Jefferson City, MO
65109, United States
Hours
Reviews
4.2
1,384 reviews
5 stars
778
4 stars
338
3 stars
150
2 stars
36
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees for their helpfulness and knowledge, while others reported negative experiences with customer service, particularly regarding appliance delivery and returns.
Product Availability
Customers appreciated the wide selection of products available, but some expressed frustration over the lack of specific items or the difficulty in finding assistance.
Store Experience
The store was generally described as clean and well-organized, but some customers noted issues with the temperature inside the store and the need for more knowledgeable staff.
Delivery Issues
Several reviews highlighted significant problems with appliance delivery and installation, leading to dissatisfaction with the overall service.
- CLCandaice “Candy” LauderdaleJan 5, 20263.0Didn't have what I needed.
- GLGreg LoehrDec 7, 20251.0Terrible website. Wanting weekly add. Tired of searching, just went to Menards.
- HFHusker FanNov 28, 20253.0Purchased something for store pickup. Got a text that my order was ready. Drove to the store and they could not find my order. Had to wait for an employee to get another one from the floor.
- ZLZack LaufNov 26, 20255.0The night before Thanksgiving, around 8 PM, our garbage disposal decided to stage a revolt. It leaked all over the kitchen floor like a busted fire hydrant. There I was, standing in the mess, panicking, thinking, “Great… How in the world am I gonna fix this before my family shows up for breakfast tomorrow?” We had a Thanksgiving breakfast planned the next morning — eggs, bacon, biscuits, and a house full of excited family. And I had absolutely no clue how to change a garbage disposal. None. Might as well have asked me to rebuild a jet engine in the dark. That’s when Andrew stepped in. Andrew stopped what he was doing, didn’t rush me, didn’t talk down to me, and took a solid 20 minutes out of his evening to walk me through: • what horsepower I actually needed • what would fit under my sink • how the mounting system worked • what features mattered • and most importantly, the confidence that I could actually do this myself He explained it all like someone who genuinely cared if my Thanksgiving morning worked out. And you could tell it wasn’t just employee training talking — it was pride in knowing his craft and sharing it with someone who desperately needed it. Thanksgiving breakfast went from a possible nightmare to a core memory. No leaks, no soggy floors — just good food, loud family, and the peace of knowing Andrew kept the holiday wheels on the track. Now look — Lowe’s has no idea who I am. I’m just a guy who walked into the store with a plumbing emergency the night before a holiday. But Andrew treated the situation like the stakes were real, because they were. I don’t know what Lowe’s does to recognize people like him, but I’ll say this: Andrew deserves the kind of raise, promotion, or spotlight that matches his heart for helping people. He made our holiday morning possible. That’s not just solving a plumbing aisle question — that’s leadership through service. If corporate ever reads a Google review and goes, “We need to do something special for this guy,” I hope this is the one. Thank you, Andrew — you’re the reason our family Thanksgiving story has a happy ending. God bless, and keep doing what you do. The world needs more of it.
- SMStephen MattisonNov 17, 20255.0Lowe's is cool. They've got a unbelievably GREAT DEAL on a Kobalt socket set right now! I passed by it because it was so cheap, but then I noticed how BIG the nice plastic carrying case was and it's a huge set, getting one for Christmas asap, maybe one for my brother as well!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Jefferson City, MO?
You can find a wide range of products such as appliances, bathroom supplies, building supplies, electrical, flooring, furniture, gardening tools, hardware, lighting, kitchen supplies, paint, plumbing, tools, and outdoor equipment.
What services does Lowe's Home Improvement provide?
Lowe's offers various installation services including appliances, cabinets, flooring, doors, windows, roofing, HVAC, and more. They also provide free delivery, free haul away, easy returns and exchanges, and offer Lowe’s gift cards.
What are the store hours for Lowe's Home Improvement in Jefferson City?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday, with special holiday hours.
How can I place an order for in-store pickup or delivery at Lowe's?
You can shop online or in-store and choose in-store pickup or delivery. You'll receive an email when your order is ready for pickup, along with instructions.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places to visit before or after shopping at Lowe's in Jefferson City?
Nearby, you can visit Chick-fil-A or Cold Stone Creamery if you're looking for a meal or dessert. You can also stop by Planet Fitness if you want to fit in a workout.
Is there a nearby gas station close to Lowe's for convenient refueling?
Yes, there are nearby gas stations such as Jefferson City Eagle Stop, Eagle Stop Phillips 66, and Cenex, making it convenient to refuel before or after your visit.
I need key replacement services. Are there locksmiths near Lowe's Home Improvement?
Yes, there are nearby locksmith services like minuteKEY and Minute Key close to Lowe's for your convenience.
Does Lowe’s offer assistance for non-English speakers?
Yes, Lowe's offers services in English and Spanish, with in-store translation services available for other languages.
How can I contact Lowe's Home Improvement customer care?
You can contact Lowe’s customer care via email at customercare@lowes.com or by phone at +1 573-638-2400.