Business Details
About
Swimming Pool Supply StoreSwimming Pool Repair Service
Leslie’s is your trusted neighborhood pool store in Independence, Missouri and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
57 reviews
5 stars
30
4 stars
6
3 stars
2
2 stars
2
1 star
17
- KHKeith HortonSep 2, 20253.0Ok if needing chems and toys
- JVJeffrey VermillionApr 27, 20224.0Great service
- JRJosue riosSep 21, 20191.0Horrible experience with Terry Eldred I purchased some items to close my pool along with 12 blue water tubes to hold my pool cover in place. Before purchasing them I ask Corbin if I could open them to inspect them. He was nice about it but said no do to company policy. Once I get home and begin to fill them with water I realize that half of them are defective (cut to short along the welded seams) Some would not even close but I made them work. One of them had a leak so I drove back to Leslie’s (20 min drive) And I ask Corbin if he would let me keep the defective one so I could repair it since I had been inconvenienced due to not being able to inspect them when I asked. He said that he could not. I asked him to call his manager “Terry Eldred” He calls him and he tells him no that there is nothing they can do but exchange it. So I call Terry back and let him know how much I’ve been inconvenienced and ask him if he could let me keep it or give me an extra because I have a feeling I’m going to be driving back to the store if the other bags leak. I also let him know that I tried to inspect them before Purchasing them but due to their policy I was not able to. His fake customer service voice went away and he began to argue that “you don’t go into stores and ask to open the packages before you buy them do you?” I let him know that my point was that due to their policy I have been inconvenienced and I would like my time and business to be taken into consideration. He said there was nothing he could do but maybe give me 20%off on my next purchase.... I spent 8.50 plus tax per bag I asked to keep 1 defective bag so that i could repair it and have a backup Incase the other cheap bags leaked One defective bag worth less than 8% of my total purchase. Not to mention I’ve been a customer since 2006 I work in customer service and would never treat my customers this way. If your sales and reviews have been declining I think I know why.
Frequently Asked Questions About Leslie's Pool Supplies
What products does Leslie's Pool Supplies offer?
Leslie's Pool Supplies offers a wide selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys.
What services are available at Leslie's Pool Supplies?
Leslie's provides complete pool care services including free in-store water testing, free cleaner inspections, and free in-store labor on repairs.
What are the store hours of Leslie's Pool Supplies in Independence?
Leslie's Pool Supplies is open Tuesday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays and Mondays.
Does Leslie's Pool Supplies offer any rewards programs?
Yes, customers can join the Leslie’s Pool Perks Rewards program for special offers and savings each time they shop.
Where is Leslie's Pool Supplies located?
Leslie's Pool Supplies is located at 4201 S Noland Rd, Ste L2, Independence, Missouri, 64055, USA.
What payment methods are accepted at Leslie's Pool Supplies?
They accept credit cards, debit cards, mobile NFC payments, and do not require cash only.
Can I shop online or use an app for Leslie's Pool Supplies?
Yes, customers can shop in-store, online, or through the Leslie’s app available on iOS and Android, with easy in-store returns.
What nearby stores can I visit along with Leslie's Pool Supplies?
Nearby stores include Star Beauty for hair and beauty supplies, Petco for pet products, and Ollie's for discount shopping, providing convenient options around Leslie's location.
Are there dining options near Leslie's Pool Supplies?
Yes, you can visit nearby restaurants like Lutfi's Fried Fish for seafood, Panda Express for fast food, and Wendy's for burgers, perfect for a meal before or after your pool shopping.
What other services are near Leslie's Pool Supplies that customers might find useful?
Nearby services include banks like UMB Bank and Wells Fargo, beauty salons such as Great Clips and Crisp Cuts & Styles Barbershop, and printing and shipping at FedEx Office Print & Ship Center.