Extra Space Storage

4.8
277 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 17306 E US Hwy 24 in Independence, MO today! Our large selection of storage units, drive up access, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, parking spaces, elevator access, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
17306 E US Hwy 24, Independence, MO
64056, United States

Hours

Reviews

4.8
277 reviews
5 stars
264
4 stars
2
3 stars
1
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Stephanie and Leilani, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Security

Customers appreciate the strong security measures in place, including surveillance cameras and secure access.

Pricing Issues

Some customers expressed dissatisfaction with frequent price increases, feeling that the rates became unreasonable over time.

Accessibility

The facility is noted for its easy access and availability of moving aids like carts and dollies.
  • JD
    James Dunfield
    3 days ago
    1.0
    Just got a letter in the mail today they are doubling my monthly rent on a 5×8 storage unit..says they are adjusting to the current market conditions lmao....went from $63 a month to $126 a month starting in December. I would understand a few bucks but not double that's just price gouging...i will be removing my things within the next month to my garage..
  • CS
    Cassie Smith
    3 days ago
    5.0
    JNESSA IS THE BESTEST, SBE ANSWERED ALL QUESTIONS AND PUT US AT EASE REGARDING OUR POSSESSIONS,!!!!
  • NC
    Nathan Campfield
    Nov 11, 2025
    5.0
    Stephanie, the site manager, was very helpful with our checking in and out processes. The area was always clean and secure and it was a good rental experience.
  • BL
    Beckie Lucas
    Nov 4, 2025
    5.0
    Ms. Haurand was so helpful, not only with customer service but in detailing all our options so we could choose the best option for our situation. We are very happy with our decisions.
  • JD
    Joshua Duhon
    Oct 28, 2025
    5.0
    Having rented from a number of storage facilities in the past, this is by far the best one. The facility is extremely well-protected and secure, and provides a very smooth move-in/move-out process with its multiple entrances and loading docks. The staff onsite are extremely accommodating snd helpful, and delivered the best customer service I’ve ever received. Thanks again for the great experience, I’ll be sure to use you guys again in the future.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.