Extra Space Storage

4.8
305 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 17306 E US Hwy 24 in Independence, MO today! Our large selection of storage units, drive up access, climate controlled units, electronic gate access, exceptional security, deliveries accepted, parking spaces, elevator access, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
17306 E US Hwy 24, Independence, MO
64056, United States

Hours

Reviews

4.8
305 reviews
5 stars
291
4 stars
2
3 stars
1
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1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly Stephanie and Leilani, for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several reviews expressed dissatisfaction with frequent and significant price increases, leading some customers to consider moving their belongings elsewhere.

Customer Service

Overall, the customer service received high marks, with many customers noting the staff's willingness to go above and beyond to assist.
  • LD
    Lucretia Davis
    5 days ago
    5.0
    Stephanie ( Store Manager) was very friendly, helpful and very sweet. She worked with me as I am a very indecisive person she showed me multiple units and literally throughout her building it was a long walk for her and she had no problem we went to look at whatever units she wanted to show me she was very very patient very very professional and as I said before very helpful if you're looking for a storage unit and you want somebody that's friendly not going to talk to you like you're crazy all of those things and then I would come to this rental facility it's very clean it's very secure it's very safe. So if you need a storage area go see Stephanie.
  • GM
    Glen Marciniak
    5 days ago
    5.0
    Stephanie was super helpful. She answered when I called after securing a lease for a storage unit and helped me get in. She also showed me how to get to my unit and helped get me situated.
  • JH
    Jake Harlow
    Jan 5, 2026
    5.0
    Clean, near, and well managed storage facilities. Stephanie was prompt to respond and extremely pleasant to deal with. Would recommend to anyone!
  • AH
    Angela Herman
    Jan 3, 2026
    5.0
    Stephane took really good care of us and she even checked up on us and she had her helper daejawho helped out alot they were perfection just wantedto stay we l9ve you guys
  • AH
    Angela Herman
    Jan 3, 2026
    5.0
    The ladies in the office was a great help to us when we lost our key . Ever so often they would came check on us to see if we we're ok I love this place

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.