Extra Space Storage

4.8
648 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 115 Jacqueline Ln in High Ridge, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, parking spaces, elevator access, RV parking, drive up climate controlled units, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
115 Jacqueline Ln, High Ridge, MO
63049, United States

Hours

Reviews

4.8
648 reviews
5 stars
591
4 stars
28
3 stars
11
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Brian received consistent praise for being friendly, knowledgeable, and helpful, making the rental process easy and stress-free.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Process

Customers appreciated the quick and straightforward rental process, with many noting the convenience of digital access and support from staff.

Safety Concerns

Some customers expressed concerns about safety and security, citing incidents of theft and damage to vehicles on the property.

Pricing Issues

A few reviews mentioned dissatisfaction with significant price increases after a few months of rental, leading to frustration among some customers.
  • CY
    Cmskull YT
    Nov 14, 2025
    1.0
    Manager Brian is very unprofessional and have had multiple issues with him. Frequent price increases and they don’t work with you on lowering rent at all. Do not recommend this place.
  • AD
    Amy Daly
    Nov 11, 2025
    5.0
    Place is very clean. Brian was very patient and understanding. Ty
  • LF
    Lisa Fuller
    Nov 8, 2025
    5.0
    Brian was a very kind and warm person he was very helpful through out the time we were there
  • VV
    Vanessa VanDyke
    Oct 30, 2025
    5.0
    Brian was extremely helpful and helped me to make a decision on what size unit I needed. He was very knowledgeable, friendly, outgoing and definitely recommend this place
  • LO
    LINDA OPPEL
    Oct 28, 2025
    5.0
    Many thanks to Brian for his help and kindness. His help made first time finding unit and entrance much less stressful .

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.