As the trusted home improvement store near you, Lowe’s in Hannibal, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude and uncooperative.
Product Availability
Customers noted that the store often has a good selection of products, but there are frequent complaints about items being out of stock or not available.
Store Experience
The store is generally described as clean and well-organized, but there are issues with finding staff to assist customers.
Delivery Issues
Several reviews highlighted significant problems with delivery scheduling and service, leading to customer frustration.
SA
staci adam
Jan 4, 2026
3.0
They don't always have what i need.
LB
Lady Bug
Dec 16, 2025
5.0
Rick G is so helpful and thorough with his work! Stayed and made sure all my items were secure and ready to go! Great work ethic! Give this man a raise❤️
MA
M Anderson
Nov 26, 2025
5.0
Staff was very friendly and helped me find what I was looking for.
AH
Angel Harrison
Sep 28, 2025
5.0
The employees were super duper cool, absolutely awesome people!! Also, I think Rich deserves a raise 👀👀 Just sayinggg 👀👀
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hannibal, MO?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, power tools, flooring, outdoor furniture, plumbing supplies, and more at Lowe's Home Improvement in Hannibal, MO.
What services does Lowe's Home Improvement offer?
Lowe's offers various installation services such as appliance installation, flooring, doors, windows, cabinets, decks, and more. They also provide free delivery, free haul away, easy returns, and exchanges.
What are the store hours for Lowe's Home Improvement in Hannibal, MO?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement in Hannibal offer in-store pickup and delivery?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online in your Order History. For in-store returns, bring proof of purchase to the customer service desk.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Is Lowe's Home Improvement accessible for wheelchair users?
Yes, the store has wheelchair accessible parking and onsite services available.
Where is Lowe's Home Improvement located in Hannibal, MO?
Lowe's Home Improvement is located at 3651 Stardust Drive, Hannibal, MO 63401, USA.
What are some nearby places around Lowe's Home Improvement where I can eat or shop?
Nearby you can find restaurants like Okinawa Hibachi and Sushi, Mi Mexico Cafe, and Momma Fran's, as well as shops like GameStop and Dollar Tree for additional shopping needs.
Are there any nearby services that can help if I need a key or propane near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is nearby for propane needs, and Minute Key provides key and locksmith services close to Lowe's.