Extra Space Storage

4.5
151 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 1600 SW Eagles Pkwy in Grain Valley, MO today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, business office, multiple entrance/exit gates, non climate controlled units available, parking spaces, wide drive isles, commercial tenants, retail space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1600 SW Eagles Pkwy, Grain Valley, MO
64029, United States

Hours

Reviews

4.5
151 reviews
5 stars
119
4 stars
12
3 stars
4
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Jamie and J'Nessa, received high praise for their helpfulness, friendliness, and professionalism.

Facility Condition

While many customers noted the cleanliness and security of the facility, there were complaints about maintenance issues and significant rent increases.

Pricing Concerns

Several reviews mentioned unexpected rent increases and dissatisfaction with pricing practices, leading to frustration among long-term customers.

Accessibility

Customers appreciated the easy access to units and the convenience of features like Bluetooth gate entry.

Overall Experience

Many customers reported positive experiences overall, highlighting the ease of the rental process and the supportive staff.
  • DS
    Directress Studio
    2 days ago
    1.0
    No lights! Not correct size. Literally only wasted my time today. Lights should be standard safety guys! RE-POSTING: The biz response was to the above was to call an 800# but who to talk with - it only goes back to the person who was the root cause of the issue. Don't reply generically. You're too big to care.
  • JV
    Jake Velaer
    3 days ago
    5.0
    Great service and staff!!! Very helpful and great communication Highly recommend using this place
  • SS
    Scott Smith
    6 days ago
    5.0
    Extremely friendly and knowledgeable of the units, what can be stored in them
  • KH
    Kathleen Hammond
    Nov 14, 2025
    4.0
    great unit, left due to pricing. Reserved at a promotional rate, was asked how long it extended until and was told it would extend monthly. Then it stopped and the price was too much for me to continue storing there.
  • JS
    Josh Singh
    Nov 12, 2025
    4.0
    Quick, easy and simple registration process. Competitive pricing and specials. No long term leases. Offer month-to-month lease. Clean. Secure. Some administrative fees on back end of initial registration. Offer some essential supplies. Unit was clean and as advertised. Gate access is a little narrow and limited, but functional

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.