Extra Space Storage

4.5
164 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 1600 SW Eagles Pkwy in Grain Valley, MO today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, business office, multiple entrance/exit gates, non climate controlled units available, parking spaces, wide drive isles, commercial tenants, retail space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1600 SW Eagles Pkwy, Grain Valley, MO
64029, United States

Hours

Reviews

4.5
164 reviews
5 stars
131
4 stars
13
3 stars
4
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Jamie and J’Nessa, received high praise for their professionalism, friendliness, and willingness to help customers with their needs.

Pricing Issues

Several customers expressed dissatisfaction with sudden rent increases and lack of transparency regarding fees, leading to frustration and some deciding to leave.

Facility Condition

While many reviews noted the cleanliness and security of the facility, some customers reported issues with maintenance and accessibility, particularly after ownership changes.

Positive Experiences

Many customers shared positive experiences with the rental process, highlighting the ease of registration and helpful communication from staff.
  • DB
    Derek Brown
    3 days ago
    5.0
    My first storage unit and it was a amazing place to go. Very polite and extremely affprdable prices. Highly reccomend!
  • TH
    Teresa H
    Dec 22, 2025
    5.0
    Jamie was awesome. Professional and patient. Walked through, explained all. Highly recommend.
  • RR
    Richard
    Dec 17, 2025
    5.0
    Great deal and great service! It was no brainer to keep my extra car stored for the winter!
  • ET
    Elorah Taylor
    Dec 17, 2025
    5.0
    Jnessa is so kind and quirky!! I love her. She was really helpful with everything, communicated really well about everything. I haven’t rented yet, but I will get it started with her tomorrow! Super positive experience!!
  • CC
    Christi K (Crazi Christi)
    Dec 3, 2025
    5.0
    Manager goes above and beyond to help her clients out of sticky situations!! Truly, she stayed late to accommodate a last minute load of items I needed to bring and off load into my unit. Then when we encountered an additional issue, of not being able to get into my unit, she again went out of her way and donated even more of her personal time, plus her labor, to help us resolve the issue and remove my previous dead bolt, which I had apparently lost my key for, as well as perform some modifications to the slide lock which was hung up on a snag, further hindering my ability to access my unit. She even incurred a minor skin abrasion in the process. The whole time, never did she lose her positive and friendly character. :-) I was getting frustrated just because, I dislike when my personal 'bad luck' inconveniences other's. But, Jamie was a delight with every new challenge which presented itself for us that evening. :-) I very much appreciate her helpful and accommodating nature. She Definitely goes above and beyond her "required" job duties. 🌟🌟🌟🌟🌟

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.