Store your belongings at Extra Space Storage on 11845 W Florissant Ave in Florissant, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, personal access hour, drive up climate controlled units, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting Andrew's exceptional service.
Facility Cleanliness
The storage facility received positive remarks for being clean and well-maintained, contributing to a pleasant customer experience.
Accessibility Issues
Some customers expressed frustration with access codes and communication difficulties, indicating a need for improvement in these areas.
Overall Experience
Most reviews reflected a positive overall experience, with customers feeling satisfied and recommending the service to others.
AR
Alexus Russell
4 days ago
5.0
I needed a storage unit for a quick basement clean out and Andrew was there and ready to help
me select a unit. He asked great questions to help
me find the unit I needed. The entire process was really fast, there was no confusion, transparent pricing and I was done in less than 15 minutes. I highly recommend this storage facility.
For the area inside, it was clean and well maintained and well lit with carts for movement.
KS
KD STL
6 days ago
5.0
Such a great experience! Andrew K. took care of all my needs and was super accommodating to work with! Having to locate storage in a hurry was a huge PIA surprise for us. Andrew was able to get us into a unit that fit and got us setup fast and easy. He relieved a HUGE headache for us, very happy with the service we received there, Andrew K. put the bow on the entire experience.
AH
April Hamber
Nov 14, 2025
5.0
I’m grateful John was super helpful and patient with me finding the perfect size and Rate. By me being so new a this process he definitely took his time.
KH
Keandra Hudson
Nov 5, 2025
5.0
Process was quick and easy. Shawn was great with providing details and answering questions. Great experience would definitely recommend
LB
Louise Burton
Oct 30, 2025
3.0
Really hate that I didn't have time to search for more choices..Very Unhappy With The Move In..My Code Didn't Work And I Had To return to the Service Center 3 Times..Finally Got The Manager's Code..Getting Them On The Phone.."Impossible."I Have No Clue How To File A Complaint..No 1 800 Number..I Need Compensation For All Of This...No One To Speak With..Just Received The Right Code Today..SMDH🙋🏾♀️🤦🏾♀️🤷🏾♀️🙅🏾♀️💯
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Florissant, Black Jack, Calverton Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W Florissant Ave and New Halls Ferry Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate access hours for Extra Space Storage in Florissant, MO?
The gate hours at Extra Space Storage are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
How do I determine the right storage unit size for my belongings?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate the number of boxes and larger items you can fit in different unit sizes.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities including this one offer climate-controlled units as an option for temperature-sensitive items, alongside standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage sells a variety of moving and packing supplies both online and at local facilities.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located in Florissant, MO?
Extra Space Storage is located at 11845 W Florissant Ave at the corner of W Florissant Ave and New Halls Ferry Rd.
What nearby automotive repair services can I find close to Extra Space Storage?
Nearby automotive services include North County Mufflers and Midas, convenient if you need vehicle maintenance before or after storing your vehicle.
Are there any nearby beauty salons near Extra Space Storage for a quick visit?
Yes, Hollywood Beauty STL, PRIME TIME Platinum, Chic Beauty Lounge, and Hidden Beauty Salon are nearby for beauty and spa services.
What local community and religious organizations are near Extra Space Storage?
Tabernacle Church St. Louis, Reservoir For Women, Jubilee Worship Center Assembly, Fountain of Worship Church, and Salem Evangelical Free Church are nearby community and religious organizations.
How can nearby financial and social service organizations assist me around Extra Space Storage?
Social Security Administration, Neighbors Credit Union, Regions Bank, Missouri Payday Loans, and Western Union are nearby to assist with financial and social services during your visit.