Extra Space Storage

4.8
677 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 450 W Washington St in Florissant, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
450 W Washington St, Florissant, MO
63031, United States

Hours

Reviews

4.8
677 reviews
5 stars
608
4 stars
37
3 stars
11
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Joe and Tiffany, for their exceptional service, professionalism, and willingness to help.

Facility Condition

The storage units and facilities were frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with sudden price increases, which led to concerns about affordability and transparency.

Mixed Experiences

While many reviews were positive, there were isolated complaints about unprofessional behavior from some staff members, indicating inconsistency in service quality.

Accessibility

Customers appreciated the ease of access to their units and the convenience of the location, although some reported issues with gate access.
  • DC
    D C
    2 days ago
    5.0
    Great group of people working here. Very easy to work with and fast service.
  • EE
    Eric Edwards
    2 days ago
    4.0
    Very nice people quick in and out clean
  • QI
    Quintin Ivey
    3 days ago
    2.0
    Always a catch for hidden cost. Ie.. last unit so price increase from what is on web when reserved.
  • MW
    Michael Wise
    Nov 10, 2025
    5.0
    I moved my storage from Public Storage to Extra Space Storage. My monthly payment at Public Storage went up $20 every 2 months. I came to Extra Storage Space and the gentleman named Joe at the desk was more than hospitable. I recommend the move now if your somewhere else. Thanks Joe and Extra Space Storage
  • GB
    Garlon Brown
    Oct 24, 2025
    5.0
    My experience at the Washington St. location in Florissant, Mo. was outstanding! I used this storage facility for approximately 2.5 years. At one point, due to an unexpected financial situation, I wasn't able to pay my bill for 2 months. Extra Space Storage worked with me and made it possible for me to pay my bill in full, over an agreed period of time. Approximately 6 months later, I lost my job, making it impossible for me to pay my monthly bill. Joe, the manager, truly understood my dilemma. Therefore, he arranged a plan that not only enabled me to pay my 3 months delinquent bill, he also made it possible for me to escape foreclosure and associated fees. Listen... Times are hard! And, they are getting harder!! It's good to know that some business managers are very compassionate. Joe is one of those managers. Thanks again Joe for everything you did to help me through those trying times. You are truly a great asset to the business. Job well done!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.