St. Louis Appliance Repair Group

Reviews

• KW

  Kelly Waeltermann

  Feb 17, 2026
  5.0
  We recently had our Maytag washing machine serviced by Jared from St. Louis Appliance Repair, and the experience was exceptional from start to finish. After contacting several other repair companies, we were told the repair would not be covered under warranty and that they do not make service calls in St. Louis City. Jared not only came out promptly to diagnose the issue, but also determined that the needed repair was in fact covered under warranty — even though the machine is four years old. His honesty, professionalism, and knowledge was truly appreciated. It’s rare to find someone who goes the extra mile to advocate for the customer instead of just charging for a repair. We are so grateful for his integrity and outstanding service. I would highly recommend Jared and St. Louis Appliance Repair to anyone needing appliance service.
• MW

  Mike Wienke

  Feb 4, 2026
  5.0
  Excellent customer service. Arrived right on time. Made the repair. Explained what was needed. Couldn't be happier. Thanks, Bob!
• RG

  Ryan Gragg

  Dec 26, 2025
  5.0
  Dishwasher stopped working middle of December. I got to the end of my YouTube troubleshooting expertise and called them. Earliest appointment I could get was 12/24 Christmas Eve. A technician (Zack) had extra time in his schedule on the 22nd and we were able to make that day work. Came to the house, identified the problemed and ordered the part (water inlet valve). They got the part 2 days later and set up an install appointment on the 26th. Dishwasher is working like new again! I felt communication was fantastic for the appointments, and letting me know the status of ordered part. Zack was very knowledgeable and happy to answer my questions. Will absolutely use them again.
• BR

  Brenda Rush

  Dec 5, 2025
  1.0
  I contacted this company and waited 14 days for a response from Susan in their office - called her again and she apologized and said she would get right back to me - 2 days later - no word from Susan. Terrible customer service. I called Mr. Appliance and had a serviceman out the very next day!!!!
• SW

  Susan Westfall

  Nov 6, 2025
  1.0
  So nightmare situation as well. Zac arrives to do routine maintenance on my Subzero and Wolf stove. He turns on a knob that he thought was the small oven and then asks if he could use my restroom while it heats up. He was in there for 5 minutes - obviously taking a crap - while I smell something burning. He had accidentally turned on the griddle on which there were flammable items. I turned off the hot griddle, removed the items and turned on the fan. When he was finished in the restroom I let him have it for not being familiar with the appliance and not being focused. This could have been a disaster had I not been in the same room.

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