Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Fenton, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,873 reviews
5 stars
1,002
4 stars
442
3 stars
184
2 stars
65
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude and unprofessional.
Product Availability
Customers reported issues with product availability and fulfillment, particularly with appliances and custom orders, leading to frustration.
Store Experience
The store is generally clean and well-stocked, but some customers experienced long wait times for assistance and poor communication from staff.
Returns and Warranty Issues
Several customers expressed dissatisfaction with the return process and warranty claims, indicating a lack of accountability from the store.
- MSMikayla SchildknechtJan 3, 20265.0I came here around 7pm in need of wood stain, the paint counter was very busy and I was worried it would take awhile to get to my order. When I got to the counter Kathleen took the time to help me get the perfect product for my project, she was incredibly helpful when I could see she was quite busy.
- JDJohn DeeJan 3, 20265.0Shout out to Fran at the Pro Desk! Thankyou so much for your help! I can't remember a time that I've had better customer service.
- NENichole EvansDec 12, 20251.0Bought a samsung microwave from lowes only worked for 2 months then stop working and went out. Samsung won't handle the matter and neither will lowes i sent to the attorney General office and BBB. Now gotta get lawyer involved i bought a new microwave and had it installed. By the way mine you alot of appliance places dont work on Samsung appliance so becareful what u buy. I have some emails and also have phone recording with lowes and Samsung not getting anywhere with either place. Out lots of money cause this two companies. So letting other people be where also a picture of the junk microwave. I know their are other customers out their having the same issue look up microwave and reviews should of did that before I bought the junk thing.
- SHSherry H.Dec 3, 20255.0Recently stopped by to shop for new ceiling fans. They had the perfect one for the space in our home. We opted for The Altitude Sakia fan. It is exclusive to Lowes and only a few of the store carry it. Luckily this one did. We liked it so much we bought two. This store has a great selection. We love how this looks in our living room. The light is so adjustable and the fan is very quite. It is nice to be able to operate it either by the remote or our phones.
- AWava willardNov 28, 20255.0I arrived at Lowe's early for Black Friday and would give my experience a perfect 10/10 rating! I highly recommend choosing Lowe's over any other retailer for Black Friday shopping. The staff was incredibly friendly and the highlight of my cold morning was them bringing out hot chocolate to hand to everyone waiting in line. The system they used for setting up the line, handing out numbers, and distributing buckets was also remarkably efficient so when the doors opened we were all able to get inside and start shopping quickly.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fenton, MO?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Fenton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement in Fenton offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe's account. Email updates are sent for status changes.
What is Lowe's Home Improvement's policy on returns and exchanges?
Most items can be returned within 90 days. Returns started online for Lowes.com purchases or in-store with proof of purchase at the customer service desk.
Are there any special installation services available at Lowe's Home Improvement?
Yes, Lowe's offers installation services for appliances, flooring, cabinets, roofing, blinds, and many other home improvement products.
What payment methods does Lowe's Home Improvement in Fenton accept?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Which nearby places can I visit around Lowe's Home Improvement in Fenton?
Nearby places include minuteKEY locksmith services, Blue Rhino Propane Exchange, Sherwin-Williams hardware store, and Fenton Sew and Vac for appliance repair and fabric needs.
Is there a place nearby where I can exchange propane tanks close to Lowe's in Fenton?
Yes, Blue Rhino Propane Exchange is nearby for convenient propane tank exchanges.
Where can I find locksmith services near Lowe's Home Improvement in Fenton?
minuteKEY offers key and locksmith services near Lowe's for any lock or key needs.