Extra Space Storage

4.8
186 reviews
Extra Space Storage

About

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Store your belongings at Extra Space Storage on 100 Delores Dr in Fenton, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
100 Delores Dr, Fenton, MO
63026, United States

Hours

Reviews

4.8
186 reviews
5 stars
170
4 stars
6
3 stars
1
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Matt and Candice, received high praise for being friendly, helpful, and going above and beyond to assist customers.

Facility Condition

The storage facility is consistently described as clean, secure, and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed frustration over significant price increases after initial rental agreements, indicating a potential issue with pricing transparency.

Accessibility Issues

Some customers reported difficulties in accessing the facility during open hours, with instances of staff not being available.

Overall Satisfaction

Many customers expressed high levels of satisfaction with their experiences, recommending the facility for its service and quality.
  • CF
    C R Feldmeier
    Oct 30, 2025
    5.0
    Cat was efficient, friendly and really cared about my need for a storage unit. She’s a real asset for your company & deserves recognition.
  • DP
    Danny Paul
    Oct 25, 2025
    5.0
    Good customer service
  • WB
    Wyatt and Brittany
    Oct 7, 2025
    5.0
    Extra Space Storage really took care of me when I found myself stuck in quite a tough spot. They had a unit available instantly. They let me upgrade to a larger unit after I realized I needed more space. There was some confusion (my fault) regarding the accessibility hours. I found myself locked out of the building, my unit unlocked and wide open, with two carts of boxes sitting in the parking lot. The support team managed to let me in after hours to get everything situated. This company really went above and beyond to make a stressful situation just a little easier to manage.
  • JB
    joe bianchi
    Jul 26, 2025
    5.0
    Matt was great to work with and was extremely helpful!
  • TT
    Tim
    Jul 19, 2025
    3.0
    When speaking to their customer service via telephone when inquiring about general information, they confirmed that they offer military/veteran discounts however when visiting the facility in Fenton, Mo and speaking to the building associate they only offer military discounts near a major military base and only at certain locations. They only offer it as well during Veterans Day or Armed Forces day. When we started the process of securing the storage unit at this location we initially asked about if customer service was correct about the discount and the building associate knew they did offer some kind of military discount but wasn’t fully sure and had to call several other locations to speak to a manager that could confirm if they did or not. Had we of not been already 80% through the paperwork under the assumption and expecting what customer service said and that they did in fact offer the discount we would have chosen a different company to go with. The associate did give us an $20 credit for the inconvenience but we kinda are stuck here for the month to just give it a shot and see if it’s worth staying or not as there are other options in our area that offer better pricing with or without a discounted rate. Be mindful that there are administrative fees and that online pricing requires 4 months of the quoted price upfront pre-paid in addition to admin fees to receive the special online only pricing. This location also doesn’t allow outside traditional storage locks and requires pop in locks that are available to be purchased there for $20.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.