As the trusted home improvement store near you, Lowe’s in Columbia, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed experiences with staff; some customers found employees helpful and friendly, while others reported rudeness and lack of assistance.
Product Availability
Frequent issues with stock levels and product availability, leading to customer frustration.
Delivery Issues
Numerous complaints about delivery delays, missed appointments, and poor communication regarding delivery status.
Store Organization
Customers noted disorganization in the store, with difficulty finding items and receiving assistance.
Positive Staff Interactions
Several customers praised specific employees for their exceptional service, highlighting the importance of individual staff performance.
PR
Phillip Rath
1 day ago
4.0
Great resource for the do it yourself project. They do need to expend more effort into training and educating staff, perhaps hiring retired builders and crafts people
CB
Clinton B
2 days ago
1.0
Shawn at pro service desk was very rude. As a local business owner that spends thousands upon thousands here for customer projects I will now be choosing Menards or Home Depot.
AH
Amber Hettinger
2 days ago
5.0
I just want to say thank you to Jenn today for helping find what we were looking for. She went out of her way to hunt it down and make sure she had the right ones. Also a shout out to the gentleman by the self check out who gave our kids a little building set so they can work on it with their new tools! Thank you guys so much for making their day, it is very appreciated!
PG
PacoJR Guillen
Dec 17, 2025
5.0
This particular location in columbia Missouri is super nice. Anything you need for your home improvement or no matter how big or small your project may be.
EE
Elizabeth
Dec 14, 2025
2.0
I called the store because there was a specific product that the website said was in stock in store, and I wanted to verify if that was true. The customer service rep confirmed that they did. Upon going to the store, when we couldn’t find the item and asked for assistance, the employee told us it would be too difficult to get the item and was unwilling to help us. We wasted a trip. I’m giving two stars, since the employee on the phone was helpful.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Columbia, MO?
Lowe's offers a wide range of quality hardware and construction products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Columbia?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with some days closed or with reduced hours.
Does Lowe's in Columbia, MO offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping more convenient.
How can I track or check the status of my order?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts multiple payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa cards.
Are there any services for installation or assembly available at Lowe's Columbia?
Yes, Lowe's provides a variety of installation and assembly services including appliance installation, flooring installation, HVAC installation, window and door installation, and much more.
What brands are available at Lowe's Home Improvement in Columbia, MO?
You can find trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kobalt, Weber, and many more at Lowe's.
Is Lowe's Home Improvement in Columbia close to other useful stores or services?
Yes, nearby places include Minute Key locksmith services, UPS Access Point for courier services, Walmart Supercenter for groceries and shopping, Sam’s Club wholesale store, Staples office supply store, Verizon Wireless, and Firestone Complete Auto Care among others.
How can the nearby Walmart Supercenter benefit customers shopping at Lowe's?
Customers can conveniently visit Walmart Supercenter near Lowe's for grocery shopping, dining options such as Burger King, or Walmart Tech Services, making it easy to combine errands in one area.
Are there convenient key and locksmith services near Lowe's Home Improvement in Columbia?
Yes, multiple Minute Key locksmith kiosks are located nearby which provide fast and easy key duplication and locksmith services, useful for customers needing these services during their visit.