Lowe's Home Improvement

4.0
1680 reviews

About

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As the trusted home improvement store near you, Lowe’s in Columbia, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
201 Conley Road, Columbia, MO
65201, United States

Hours

Reviews

4.0
1,549 reviews
5 stars
775
4 stars
382
3 stars
155
2 stars
71
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers found employees helpful and friendly, while others reported rudeness and lack of assistance.

Product Availability

Frequent issues with stock levels and product availability, leading to customer frustration.

Delivery Issues

Numerous complaints about delivery delays, missed appointments, and poor communication regarding delivery status.

Store Organization

Customers noted disorganization in the store, with difficulty finding items and receiving assistance.

Positive Staff Interactions

Several customers praised specific employees for their exceptional service, highlighting the importance of individual staff performance.
  • PR
    Phillip Rath
    1 day ago
    4.0
    Great resource for the do it yourself project. They do need to expend more effort into training and educating staff, perhaps hiring retired builders and crafts people
  • CB
    Clinton B
    2 days ago
    1.0
    Shawn at pro service desk was very rude. As a local business owner that spends thousands upon thousands here for customer projects I will now be choosing Menards or Home Depot.
  • AH
    Amber Hettinger
    2 days ago
    5.0
    I just want to say thank you to Jenn today for helping find what we were looking for. She went out of her way to hunt it down and make sure she had the right ones. Also a shout out to the gentleman by the self check out who gave our kids a little building set so they can work on it with their new tools! Thank you guys so much for making their day, it is very appreciated!
  • PG
    PacoJR Guillen
    Dec 17, 2025
    5.0
    This particular location in columbia Missouri is super nice. Anything you need for your home improvement or no matter how big or small your project may be.
  • EE
    Elizabeth
    Dec 14, 2025
    2.0
    I called the store because there was a specific product that the website said was in stock in store, and I wanted to verify if that was true. The customer service rep confirmed that they did. Upon going to the store, when we couldn’t find the item and asked for assistance, the employee told us it would be too difficult to get the item and was unwilling to help us. We wasted a trip. I’m giving two stars, since the employee on the phone was helpful.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.