Customers consistently praised the helpful, friendly, and knowledgeable staff, highlighting their non-pushy approach and willingness to assist.
Sales Experience
Many reviews noted a pleasant buying experience with sales associates allowing customers to browse freely while being available for questions.
Product Quality
Feedback indicated satisfaction with the quality and selection of furniture, although there were some concerns about specific items being reconditioned.
Delivery and Communication
Customers appreciated timely delivery and clear communication throughout the purchasing process.
Pricing
The store was recognized for offering great prices and deals, contributing to a positive overall shopping experience.
RS
Rita Scardaci
2 days ago
5.0
Outstanding selection displayed so you can try, see and get information about every item of interest. Service manager has good communication skills, knowledgeable and offers helpful suggestions.
CA
Charlotte Anderson
4 days ago
5.0
Josh was very thorough and knowledgeable!
He made the whole process easy!
MD
Michael Daly
Jan 2, 2026
4.0
They had exactly the piece of furniture. I was interested in and promised me that they could provide it in a dark color. Their friendliness and that declaration made the sale.
KJ
Kevin Jones
Dec 28, 2025
5.0
A great buying experience!
Josh Morris was so helpful, very courteous, and a pleasure to work with!
KE
Kristy Engel
Dec 22, 2025
5.0
All of my questions were answered and I got just what I was looking for. I appreciated that no one walked around with me, but was nearby when I had questions.
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, sectionals, recliners, shelving, home entertainment and office furniture, lamps, mirrors, dressers, bed frames, and linens.
What are the operating hours for Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Where is Furniture Row located?
Furniture Row is located at 1802 Lake Ridgeway Rd., Columbia, MO 65202, United States.
What payment options are accepted at Furniture Row?
Furniture Row accepts American Express, cash, checks, Discover, financing options, Mastercard, and Visa.
Does Furniture Row offer any special services?
Yes, Furniture Row offers delivery and financing services to enhance your shopping experience.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking to accommodate customers with disabilities.
How can I contact Furniture Row for customer service?
You can contact Furniture Row's customer service via email at customerservice@furniturerow.com or by phone at +1 573-474-0651.
Are there other furniture stores near Furniture Row in Columbia, MO?
Yes, Denver Mattress is a nearby furniture and mattress store, providing additional options for home furnishings in the area.
What entertainment options are available near Furniture Row?
The Columbia Entertainment Company, a theatre and concert venue, is located nearby, offering cultural and entertainment experiences before or after your visit to Furniture Row.
Where can I find outdoor gear close to Furniture Row?
Bass Pro Shops, located near Furniture Row, offers a variety of outdoor gear and sporting goods, making it convenient for customers interested in both home furnishings and outdoor activities.