Business Details
About
Appliance StoreMattress StoreDishwashersKitchen AppliancesRefrigerator Store
Downtown Appliance Home Center is a locally owned business in Downtown Columbia, Missouri that has been in business for over 50 years. We specialize in sales and service of many major brands of appliances and we carry a full line of Serta mattresses. Our sales staff is extremely knowledgeable and will help you create your dream kitchen. Our service technicians are all factory trained and are happy to fix any issues you may have with your appliances. Come down to Downtown Appliance and experience the Downtown difference!
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Cash onlyAvailable
Location
Hours
Reviews
4.8
361 reviews
5 stars
326
4 stars
14
3 stars2
2 stars
7
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting excellent service from sales to installation.
Delivery and Installation
Many reviews noted prompt and professional delivery and installation services, with crews being courteous and efficient.
Product Knowledge
The sales team was frequently recognized for their expertise and ability to assist customers in selecting the right appliances without pressure.
Local Business Support
Customers appreciated the personal touch and reliability of a local business compared to larger retailers, often expressing a desire to support Downtown Appliance.
Overall Satisfaction
Overall, customers expressed high satisfaction with their purchases and experiences, often recommending Downtown Appliance to others.
- JSJoey SimmonsJan 1, 20265.0This is the 3rd appliance I have purchased from Downtown appliance. The service was quick and friendly and extremely hassle free. I will definitely go back the next time I need another appliance.
- MMMimi McRobertsDec 30, 20255.0Appreciate the interest shown in finding just the right appliance and delivering it in a timely manner. Great people, great service!
- SHSandra “Sandy” HalfordDec 30, 20255.0Easy purchase and payment via phone. Taken possession of the old dishwasher, and picking up the new one was a plus. Your business will be highly recommended. Thanks. Happy New Year!
- TFTyler FranksDec 30, 20255.0Downtown appliance is hands down the best appliance store in Columbia. The staff was very friendly and helpful. They joked around and still had time to help me find what I was looking for. They will get my business from now on
- MUMatt UhrigDec 30, 20255.0My dishwasher quit working and Downtown Appliance was my first call. I bought a new Bosch. Downtown Appliance was less than Lowes, plus they called me back and handled the entire transaction over the phone. Downtown Appliance, knowing I was without a working dishwasher, kept me informed every step of the way and did there best to get the new one installed ASAP. Melinda and the team at Downtown Appliance were so wonderful to deal with.