Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting excellent service from sales to installation.
Delivery and Installation
Many reviews noted prompt and professional delivery and installation services, with crews being courteous and efficient.
Product Knowledge
The sales team was frequently recognized for their expertise and ability to assist customers in selecting the right appliances without pressure.
Local Business Support
Customers appreciated the personal touch and reliability of a local business compared to larger retailers, often expressing a desire to support Downtown Appliance.
Overall Satisfaction
Overall, customers expressed high satisfaction with their purchases and experiences, often recommending Downtown Appliance to others.