Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Chillicothe, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
771 reviews
5 stars
433
4 stars
199
3 stars
81
2 stars
18
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported poor assistance and long wait times.
Product Availability
Frequent complaints about items being out of stock or unavailable, leading to customer frustration.
Delivery Issues
Numerous customers experienced problems with appliance deliveries, including delays and poor service from third-party delivery drivers.
Store Cleanliness
Generally positive feedback on store cleanliness and organization, contributing to a pleasant shopping experience.
Staff Friendliness
While many customers found staff to be friendly and helpful, there were also reports of unhelpful or unfriendly employees.
- DMDayton MNov 1, 20255.0This is by far the best Lowe’s I’ve ever had the pleasure of doing business with. The flexibility, professionalism, and customer care is unmatched.
- SCStephanie ClackOct 14, 20251.0My daughter bought a refrigerator from this place. It quit working a month and a half after getting it.She lost all the food in the refrigerator and freezer. She called Lowe's they referred her to the manufacturer for the issue. The manufacturer sent someone out to fix it and the parts didn't fix the issue. And another week goes by still not fixed. And no working refrigerator. I called today to lowes to talk to the manager and they hang up on me before events talking to my. My son in law is a disabled vet. And I feel after paying 2000.00 for a refrigerator so.eone should make this right for my daughter and her family. I will make sure I tell everyone to not buy from any lowes.
- SMStephanie MarmolOct 4, 20255.0I’ve been looking for a Halloween decoration and it was out of stock locally. I called the Chillicothe Lowe’s looking for it. Megan answered the phone and was super amazing and helpful. Her system kicked out when trying to process the transaction and she still was very polite. It’s very hard to find store associates that enjoy their job and willingly to help.
- JSJanice ShewSep 28, 20255.0IM A LOWES LOVER
- FHFrank HaydenSep 2, 20255.0Angie at the Pro checkout is awesome every time, no matter the time of day or evening. I give her a 10 every time! Thank you Angie!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Chillicothe?
You can find products including appliances, bathroom supplies, building materials, paint, patio furniture, power tools, plumbing, flooring, outdoor equipment, and more at Lowe's in Chillicothe.
What are the store hours for Lowe's Home Improvement in Chillicothe?
Lowe's Chillicothe is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Chillicothe offer delivery and in-store pickup?
Yes, Lowe's Chillicothe offers both in-store pickup and delivery services for your convenience.
How can I track or check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent for order changes.
What do I need to bring when picking up an order in-store at Lowe's?
Bring your order confirmation email or order number along with a photo ID such as a driver's license, military ID, or state ID. Only the cardholder or authorized user can pick up the order.
Can I return or exchange items purchased at Lowe's?
Most items can be returned or exchanged within 90 days. For online purchases, start a return through your Order History. For in-store returns, bring proof of purchase to customer service.
Are there any installation services offered at Lowe's Chillicothe?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, roofing, fencing, and more.
What are some nearby places to Lowe's Home Improvement in Chillicothe?
Nearby places include KeyMe Locksmiths for lock services, Blue Rhino Propane Exchange for propane needs, and Fairfield Inn & Suites by Marriott Chillicothe if you need lodging.
How can the nearby KeyMe Locksmiths business assist Lowe's customers?
Customers can visit KeyMe Locksmiths nearby for professional key and locksmith services, helpful if you need replacement keys or lock services before or after shopping at Lowe's.
What nearby fitness options are available for Lowe's customers in Chillicothe?
Anytime Fitness gyms are located nearby, offering customers options for staying active and healthy while visiting the area around Lowe's Home Improvement.