Brand Certified
Lowe's Home Improvement
4.0(915 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
290 Thf Boulevard, Chesterfield, MO
63005, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(636) 728-0163
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/MO-Chesterfield/0731
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Chesterfield, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
915 reviews
5 stars
489
4 stars
208
3 stars
79
2 stars
26
1 star
113
- GFGreg FleissnerMar 9, 20265.0Charles and Anthony were extremely helpful and due to their customer service I was able to save substantially on my project. I’m now a Lowe’s guy for the foreseeable future.
- SBShari BMar 7, 20261.0Do not purchase/install any doors installed from this company. My elderly mother spent several thousand dollars purchasing a door with installation six months ago. The first time the installer said he couldn’t install by himself. The next Time the installer removed the original door, damaging the frame. This has left a gap in her door.Then found that the door delivered was damaged. The third time the installer came to the house and had to go back to the store to get the door…. Which was also damaged. She actually went to the store trying to get this fixed. There is no doubt they took advantage of her because of her age. We intervened and after several attempts received a refund after she paid in full almost 6 months ago. They have done nothing to compensate her for the damaged door frame and lost interest on cash. Stay away from this store, they take advantage of people
- RPRakesh PatelMar 6, 20261.0Called today chesterfield location and the guy rudely cut me off multiple times refused to answer I hope management shows this and have some power to do about this I will call back in few days and see if they have done something about it
- JNJeff NoudMar 3, 20265.0Melody was an amazing assistant! She made self checkout fast and easy! Protect Melody at all cost, she is a wonderful asset to the Lowe’s family.
- PSPhil SchmidtJan 20, 20261.0I am writing to formally report a serious safety incident and a subsequent negative experience at your Chesterfield, MO store. I recently purchased a DEWALT 80,000-BTU Forced Air Outdoor Kerosene Heater. Upon use, the unit malfunctioned dangerously, discharging diesel fuel and creating a significant fire hazard. Fortunately, I was able to prevent a fire in the customer's garage. When I attempted to return this defective and hazardous item, the Store Manager refused the return. Furthermore, I found the manager’s conduct and professional appearance to be entirely unacceptable, i.e. he was wearing a sweat outfit and below the standards I expect from Lowe's, especially compared to the other Missouri locations I frequently patronize. Given the dangerous nature of the product defect and the poor level of service received, I request a full refund and an investigation into this matter. I look forward to your prompt response regarding this safety concern. 1-22-26 Update.... I called back at Lowe's request and nothing. They acted like I never called about the matter. Clearly AI generated the reply from Lowes to my review. 1-23-26 Update ....Called the Lowes customer Service number and again they said they could nothing for the issue at hand. The Store Manager who over sees all returns and he said it will not be refunded. So I'm glad I documented everything accordingly and also glad I left the heater at the store refunded or not.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Chesterfield, MO?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, garden equipment, outdoor furniture, and more to support DIY projects and professional construction needs.
What are the store hours for Lowe's Home Improvement in Chesterfield?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, so it’s good to check in advance.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's Home Improvement offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You will receive email updates as your order progresses.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, and many others across various product categories.
What are some nearby places of interest around Lowe's Chesterfield store?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and Sam’s Club for wholesale shopping.
Are there nearby dining options for customers visiting Lowe's Chesterfield?
Yes, customers can visit several nearby restaurants such as Subway for sandwiches, Tropical Smoothie Cafe for smoothies and health foods, and Five Guys for burgers.
Can Lowe's customers find pet care services nearby?
Yes, Banfield Pet Hospital and PetSmart are close by, offering veterinary services and pet supplies respectively, convenient if you need pet care while shopping.
What installation services does Lowe's provide?
Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, garage doors, water heaters, HVAC systems, and more to support your home improvement projects.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts major payment methods including American Express, Visa, MasterCard, Discover, Diners Club, cash, and checks.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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