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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Carthage, MO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,132 reviews
5 stars
651
4 stars
255
3 stars
102
2 stars
34
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times.
Staff Attitude
Feedback indicated that staff attitudes varied, with some being friendly and helpful while others were perceived as grumpy or dismissive.
Product Availability
Customers noted that while the store generally has a good selection, there were frequent issues with stock availability and order fulfillment.
Installation Issues
Several reviews highlighted problems with appliance installations, including lack of follow-up and accountability for mistakes.
Positive Experiences
Despite the negative feedback, many customers praised specific employees for their helpfulness and knowledge, indicating that there are positive experiences to be had.
- WWWarduckyJan 4, 20265.0They sell stuff here
- KBKelly BarriosDec 29, 20251.0Today, my dad was in Lowe’s and this very old white male asked him if he needed help with anything. My dad had asked if there was anyone who spoke Spanish. The man proceeded to tell him “You’re in America, speak English.” Worst customer service EVER. Racists
- MSMike SpencerDec 14, 20251.0Used to have awesome experiences with this lowes. We have built 2 houses in the past 5 years and have used them for a lot of what we needed. One of them within the last year. Tried to return a few little things the other day and was told it eas "policy" they couldn't return them. A couple items were a year old which I understand. The other two items was purchased within 30 days. Should return any of the items. It's very irritating with the money we have spent with them over the year that they can't return around 100.00 worth of stuff. So needless to say the last purchase I made with lowes a week ago will be my last. Pretty pathetic if you ask me.
- JBJimmy BurgessDec 5, 20255.0Super friendly and helpful staff.
- KCKatelyn ColeNov 30, 20251.0Very few employees go out of their way to help you. Most employees go out of their way to avoid you. Had to clean up the lumber area to even get to the lumber I needed. Purchased $1000 worth of lumber and had to load the majority of it ourselves after asking 2 times for assistance.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Carthage, MO?
You can find appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and much more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Carthage?
The store is open Monday through Saturday from 6 AM to 9 PM, and Sunday from 8 AM to 8 PM. Holiday hours vary, with some days closed or shortened hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my online order?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. You will also receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services for products?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, countertops, doors, windows, lighting, HVAC, and more.
Are there any nearby places where I can exchange propane tanks when visiting Lowe's?
Yes, Blue Rhino Propane Exchange is nearby where you can exchange your propane tanks conveniently while shopping at Lowe's.
If I need a key or locksmith service near Lowe's Carthage, where can I go?
Minute Key and minuteKEY are nearby locksmiths where you can get key cutting and locksmith services, making it easy to handle these needs during your visit to Lowe's.
Are there any tax service locations near Lowe's in Carthage?
Yes, Liberty Tax Service is located nearby for your tax and accounting needs if you want to take care of taxes before or after shopping at Lowe's.
Can I visit a hotel near Lowe's Home Improvement if I am traveling to Carthage for home projects?
Yes, Super 8 hotel is located near Lowe's for convenient lodging during your home improvement or renovation projects.