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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Cape Girardeau, MO is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,541 reviews
5 stars
770
4 stars
388
3 stars
198
2 stars
48
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Product Availability
Customers expressed frustration over the lack of stock for appliances and specific items, leading them to shop at competitors.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints about delivery delays and poor handling of items, leading to dissatisfaction among customers.
Employee Knowledge
While some employees are noted for their knowledge and assistance, others are described as lacking expertise, impacting customer satisfaction.
- PSPAPA SMURFDec 24, 20254.0Always like getting stuff here.
- LCLeVa ClementDec 13, 20255.0Got my Christmas tree.. 🎄.. I've never had a fake tree in my life. The smell of the tree and the feel of it in my living just seems to add to the Christmas spirit. I appreciate Lowes having them available. I always get a Frazier Fir. They only grow back home in my Smoky mountains. So that makes it a wee bit nostalgic for me.
- NRNick ReynoldsDec 10, 20255.0I like the military discount
- AMAlyssa MyersDec 6, 20255.0Went into lowes today to look at washers and dryers a man named david came up and we were asking questions he acted as if he was too busy to be bothered and kept trying to walk off while we were asking questions. Chris who works in cabinets stepped in when we were asking questions and was helping us and showed us some cool things i didnt know washers did and was phenomenal. THANKS CHRIS!
- SMSusan MerrimanDec 3, 20255.0Good process great service from staff
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Cape Girardeau?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, paint, outdoor furniture, garden equipment, and more.
What are the store hours for Lowe's Home Improvement in Cape Girardeau?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's in Cape Girardeau offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account where you'll receive email updates.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the process online, while in-store returns require proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby stores or places I can visit after shopping at Lowe's?
Yes, nearby places include Kohl's department store, Academy Sports + Outdoors for sporting goods, Marcus Cape West Cinema for movies, and Sephora for beauty products.
Can I combine a visit to Lowe's with a stop at a nearby cinema?
Absolutely, Marcus Cape West Cinema and Cape West Cine are near Lowe's, perfect for catching a movie after shopping for home improvement needs.
Is there a propane supplier near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is located close to Lowe's, which is convenient for customers needing propane for grills or heating.
What installation services does Lowe's provide for home improvement projects?
Lowe's offers a variety of installation services including appliances, cabinets, flooring, doors, lighting, HVAC, roofing, and more to help with home remodeling and repairs.