Brand Certified
Lowe's Home Improvement
3.9(1226 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
14810 Manchester Road, Ballwin, MO
63011, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(636) 527-8805
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MO-Ballwin/1503
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Ballwin, MO is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
1,226 reviews
5 stars
640
4 stars
252
3 stars
121
2 stars
55
1 star
158
- NSNic SmithFeb 28, 20265.0I came in close to closing one night and was looking for advice to run a water line. There was younger fellas that works in the paint department that went out of his way to help me out and told me he was going to school to be an electrician. Super friendly guy and very knowledgeable about many things not just paint.
- J9jdc 926Feb 18, 20261.0Return policy isn't acceptable, all the other hardware stores will at least offer store credit, not Lowe's. I will go with the other guys from now on.
- DDDennis DubitskyFeb 17, 20263.0while I don't suppose there's anything WRONG with Lowe's , the layout is confusing and it always seems barren of any employees able or willing to assist. when you do find someone sometimes comes off as a bother asking them for help. for me, the consistent choice is home Depot
- FSFiros ShamsudeenFeb 16, 20265.0What i like most in this lowes all staffs are very friendly
- LTLisa ThomasFeb 15, 20261.0I bought a 300lb generator online from Lowes in Kirkwood. Two weeks later, I returned it unopened in the original box to Lowes Ballwin. The customer service there was terrible. First, they informed me that I had only 72 hours to return the item, as per their store policy, which the store printed on the their computer and put it at the return counter. When I requested to speak to a manager, the cashier responded with, “They’re busy with inventory,” as if helping a customer was less important than managing stock. The manager finally arrived and said per store policy they couldn’t return generators after 72 hours. I asked for a store credit because I was going to use it to buy a fridge, the answer was no. However, they offered to put the item back in my car so I could take it to Kirkwood and get a refund. They also provided me with a 800 number for customer service. I called customer service while still at the store, and they confirmed that I could return the unopened, unused item after 60 days. I had the manager speak to the service center to facilitate the return. However, another manager came up and informed me that I had to return the item to Kirkwood for a refund. I called customer service again to inquire about the return process, and miraculously, he managed to arrange for it. Overall, the entire process took about 45 minutes. I will never shop at Lowes again! IF YOU PURCHASE A GENERATOR FROM THIS STORE, per LOWES policy, you are able to return it unused.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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