Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Arnold, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,696 reviews
5 stars
892
4 stars
408
3 stars
179
2 stars
61
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.
Product Availability
Customers noted that the store often has what they need, but there are complaints about stock levels and organization.
Checkout Experience
Many customers expressed frustration with the self-checkout system, preferring traditional cashier lanes.
Installation Issues
Several reviews highlighted problems with installation services, including delays and poor workmanship.
Store Cleanliness
While some customers appreciated the cleanliness of the store, others reported unsanitary conditions in certain areas.
- SGShannon Gernold1 day ago1.0If There was a negative starts. No one to be found in plumbing today or appliances. Workers walked by going somewhere along the back wall but all I got was "not my area". 45 mins and nothing. I Called The Home Depo while in Lowe's got the help I needed fast. Left disgusted and in amazement. Spent over 200 with My new Go to for parts and supplies The Home Depo in Arnold!!!!!!
- BKbryan kingNov 13, 20254.0I like some of their stuff. You have to watch what you buy.
- MBMerisa BecirevicNov 12, 20251.0Delays and Multiple Mistakes We ordered a French door from Lowe’s back in May, and it’s now November and we still don’t have it installed. The first door came with the wrong swing direction, so it had to be sent back. We ordered a new one and had to take another day off work for the second install. When the replacement finally arrived, it was damaged, but we were willing to overlook it and even asked about a discount. Then, when the installer went to put it in, we found out the door was too big and didn’t fit at all. Now we’re being told we have to start the entire process over again, reorder, wait for months, and take more time off work. This has been an absolute nightmare. Six months, multiple mistakes, and no working door. I’ll never use Lowe’s again for any installation or custom order. Horrible experience from start to finish.
- RKrick kalterNov 2, 20255.0Everything i need all in one place
- JHJo HerzbergNov 1, 20255.0Employee, Barb was extremely helpful. I found 3 different items in 5 minutes with her help. Otherwise it would have taken about 35 minutes
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Arnold, MO?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor equipment, gardening supplies, and more at Lowe's Home Improvement in Arnold, MO.
What are the operating hours for Lowe's Home Improvement in Arnold, MO?
Lowe's in Arnold, MO is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on some holidays like December 25 and November 27.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers at the Arnold, MO location.
How can I track my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there any special installation services available at Lowe's in Arnold?
Yes, Lowe's offers various installation services including appliances, cabinets, flooring, doors, countertops, blinds, HVAC, roofing, and more to assist with your home improvement projects.
What nearby places can I visit along with Lowe's Home Improvement in Arnold, MO?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and Office Depot - Arnold for office supplies and printing services, making it convenient to take care of multiple errands.
Are there dining options close to Lowe's Home Improvement in Arnold, MO?
Yes, you can enjoy nearby dining options such as The Pasta House Co. Arnold for Italian cuisine, Panera Bread for sandwiches and coffee, and Miyabi Arnold, a sushi and steakhouse restaurant.
Can I find other home improvement stores near Lowe's in Arnold?
Yes, Arnold Stove & Fireplace and Fireside - Arnold Stove & Fireplace are nearby and also offer home improvement products and services, complementing your visit to Lowe's.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return through your order history online. For in-store returns, bring your receipt or order barcode to the customer service desk.