Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for gate access at US Storage Centers?
Gate access is available daily from 6:00 AM to 10:00 PM.
When is the office at US Storage Centers open?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
What items are prohibited from being stored at US Storage Centers?
Liquids, explosives, flammable liquids, toxic materials, and perishables are not allowed. Please contact the facility for questions about specific items.
How do I move in to a storage unit at US Storage Centers?
You can move in anytime during office hours if a suitable storage space is available.
What documentation is required to rent a unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Additional information is needed for military customers.
What payment methods are accepted at US Storage Centers?
We accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Can I reserve a storage unit online without a credit card hold?
Yes, online reservations are hassle-free and do not require any credit card holds.
Are there storage unit size options and where can I find prices?
Various unit sizes are available and prices vary by location. Contact the facility or visit the Size Guide on our website for details.
Can I visit US Storage Centers for a tour without renting a unit?
Yes, stop by anytime during office hours for a complimentary tour of the facility.
What nearby places can I visit when coming to US Storage Centers at 1828 Buerkle Rd?
Nearby places include FedEx World Service Center for shipping needs, Thread Art for screen printing and alterations, and Sam's Club for wholesale shopping and pharmacy services.