SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States and has a growing presence in Canada. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states and five provinces, we offer a comprehensive selection of over 90,000 products.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How can I create an online account with SiteOne Stone Center?
To create an online account, complete the Request an Account form in the top right corner of the screen using your SiteOne customer number. If you are not a customer yet, call 1-800-SITEONE (1-800-748-3663).
Are all products from SiteOne Stone Center available for purchase online?
Yes, most products are available online. If you can't find an item, you can add a note on your order during checkout or contact the branch directly.
What should I do if I cannot find the products I am looking for?
Contact your local SiteOne Stone Center branch. When placing an order, you can include a message to the branch for assistance with specific items.
How do I place an order at SiteOne Stone Center?
Log in to your account, confirm your branch, add products to your cart, and proceed to checkout. You can choose pickup or delivery options.
What are the pick-up instructions once my online order is ready?
You will receive an Order Ready notification email with instructions. Bring a government-issued photo ID and your order number or the notification email to the branch for pickup.
Does SiteOne Stone Center offer local delivery?
Yes, local delivery is available on most orders within 60 miles of the branch. A delivery charge may apply.
What are the operating hours of SiteOne Stone Center?
The store is open Monday to Friday, from 7:30 AM to 4:00 PM and is closed on Saturdays and Sundays.
Are there any nearby places to visit near SiteOne Stone Center?
Yes, nearby you can visit Stillwater Park Nursery & Garden Center for gardening supplies and outdoor relaxation or Painted Sky Stables if you enjoy horseback riding and farm life.
How can the nearby Quality Tree and Landscaping help me as a customer at SiteOne Stone Center?
Quality Tree and Landscaping, a nearby building supply store, can complement your landscaping needs offering additional supplies or services.
What nearby local shops can I check out when visiting SiteOne Stone Center?
You can visit Kangaroux Collectables, a nearby gift shop, for unique gifts and collectibles, enhancing your visit to the area.