MJL Outdoors And Marine

Reviews

• ML

  Mike Lakour

  Nov 27, 2024
  5.0
  He gets done what he says. He’s more affordable than other shops.
• BD

  Brian DeLisle

  Oct 3, 2024
  5.0
  Worked with Matt for years, he’ll definitely take care of you, FREE spring battery check too!!!
• BW

  Brian Wald

  Jun 1, 2023
  1.0
  I highly caution the public to use Matt/MJL Outdoors for boat repair and maintenance and storage services. In Oct, 2022, I had Matt/MJL winterize my fishing boat (150 HP Mercury Verado), including oil change, and replace wheel bearings on trailer. Work was to be completed in a couple weeks so boat could be taken to storage for the winter. I did not get my boat back until end of April, 2023 (6 months). During these months, I had called multiple times and never once had a call answered or a message returned. The only way I was able to communicate with Matt/MJL to find out status of my boat was i if I went to his property (25 miles away). I spoke with the Chisago County Sheriff’s office about my situation and they indicated they have taken multiple calls about Matt/MJL Outdoors in the past about similar situations. Even so, situation was not a criminal situation only a civil situation so there was not much they could do to help me. Due to Matt/MJL lack of communication and awful customer service, I felt unsure if the work he charged me for was actually done. When I finally got my boat back in April, I took the boat to marine dealer and learned from their examination that oil of motor was not changed. Not only was it not changed from prior year, the oil in the motor was conventional oil. Mercury Verado engines require full synthetic oil. Upon review of receipt for boat services performed by Matt/MJL, I was charged for oil change and 6 qts of synthetic oil ($255). In addition to all this, Matt/MJL wanted to charge me for winter storage of my boat??? I warn customers from using Matt/MJL for any boat services. He is unreliable on timing of work, he does not return calls nor communicate at all about status, and he charges for services not performed.
• JR

  John R

  Aug 13, 2013
  1.0
  This is one of those places that makes great mechanics have a bad name. I have brought my boat to them for a quick fix (steering line replaced and steering fluid topped off) something that should have been a quick turnaround. 2 weeks later they said it was done, and i hauled it 2 hours up north to go fishing with friends and it was worse then before I dropped it off. I brought it back they said a B.S. line and told me they would fix it. 3 weeks later they called me and said it was done, I went back and checked it. It was not fixed I called them out on it, they wanted to charge me a gen. I said no and they went off calling me names and swearing at me. There are meany great mechanics out there and this place doesn't have a one of them I would not trust them with anything.

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