Extra Space Storage

4.8
717 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 5051 Highway 7 in St Louis Park, MN today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, heated loading bay, military discount, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5051 Highway 7, St Louis Park, MN
55416, United States

Hours

Reviews

4.8
717 reviews
5 stars
657
4 stars
29
3 stars
10
2 stars
8
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Hana and Jess, received high praise for their helpfulness, friendliness, and professionalism.

Facility Quality

The storage facility is noted for being clean, secure, and well-maintained, with convenient access and good temperature control.

Pricing Concerns

Several customers expressed dissatisfaction with significant price increases over time, leading to frustration and some decisions to leave.

Mixed Experiences

While many reviews are positive, there are a few negative experiences related to communication issues and service inconsistencies.
  • KK
    Katherine Krause
    Jan 3, 2026
    5.0
    Hannah and Jess were amazing to work with. Their instructions were clear, they were easily reached and friendly. When my space wasn’t big enough they helped me switch mid move.
  • LG
    Lindsay Gaeta
    Dec 27, 2025
    5.0
    I just got a unit at the Sarasota location on Washington. Management was super helpful! They explained the options and allowed us to see the unit before committing. The process was quick and thorough.
  • RC
    Ron Cruz
    Dec 17, 2025
    5.0
    Most of the tine people only fill out surveys when they have something negative to say. Well they didn't meet Kyle my support person at apple. If you could clone his personality and true pride in customer support. The Apple store at the UTC mall would be far better off. Thanks Kyle for making me feel special and looked after. Happy Holidays!
  • RL
    Rebecca Lovegrove
    Dec 15, 2025
    5.0
    Thanks to Catherine and Michael at Extra Space on Washington (facility 8463) for helping me out with a difficult storage situation this past weekend. Your understanding professionalism was much appreciated and made a tough situation much easier to handle. Thanks to you both!
  • CC
    coolhandlukens
    Dec 10, 2025
    1.0
    Absolutely horrible experience. DO NOT RENT HERE. I understand that the storage business model is to get people in with deals and then drive up the price, but...Over just a couple years, my unit went up from $89 to $290. When I went in to ask them to renegotiate the rate...they approved a decreased rate, which was $285. So a 320% increase in just a few years. On top of that, my unit flooded because of their negligence. They allowed a wasp nest to form on their air conditioner, which flooded, causing gallons of water to drench and ruin many of my things. They refused to compensate me in any way. I would highly advise not using ExtraSpace storage, this location in particular.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.