Business Details
About
Utility Company
Shakopee Public Utilities is a local community member and utility provider. We offer reliable service at a competitive rate.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
2.3
89 reviews
5 stars
23
4 stars
4
3 stars
3
2 stars
4
1 star
55
- CSConnie SchibillaJul 30, 20251.0Attended Rhythm on the Rails You & Your group was extremely inconsiderate of the public attending the event. Parking your vehicle in a No Parking zone, standing in front of those (who came early) to the concert. Sponsoring doesn’t give you special privileges. You sponsor to support the cause. Not your own personal agenda. .
- JRJason RichterJul 25, 20251.0Completely out of touch with their customers. The back flow policy is another example of government policy overreach and how SPU has gone too far.
- SHS HutchensMay 8, 20211.0I live alone and watch closely to what I have running or turned on to maintain lower bills. Nothing in my habits have changed yet my bill fluctuates $20-30 more some months. Having to either mail your payment or drop it off is silly and outdated & the online payment charges you $3.95 which is insane. People don’t use checks anymore so this is their way to nickel and dime you. Hoping that with the growth of the city and more developments popping up that we can get another company added to our options. I honestly don’t trust that my bill is accurate each month.
- DODonald OengaOct 10, 20181.0This is the worst company with the most brutal people in the world. There is no proper customer service but people who are out to make your life miserable. They disconnect your power without notice and charge you $100 reconnection fee enthusiastically. Once they do it, you are a prey. They gonna target you and do it again and again. I got disconnected twice in 2 weeks and paid reconnection fee each time, despite paying my bill the first time. Awful!
- MFMark FriesenJul 29, 20181.0Horribly out dated. SPUC serves as a reinforcement of not what government can do for you, but what they can get away with when there is no incentive to do better. Shakopee deserves a utility, and a government in general, that exists to serve it's citizens. A nice start would be paperless billing and direct bank integration. We have two Wells Fargo branches in Shakopee, but there is no recognition of that.
Frequently Asked Questions About Shakopee Public Utilities
What services does Shakopee Public Utilities provide?
Shakopee Public Utilities offers reliable water and electric utility services to the local community.
Where is Shakopee Public Utilities located?
It is located at 255 Sarazin Street, Shakopee, MN 55379, USA.
What are the operating hours of Shakopee Public Utilities?
The office is open Monday to Thursday from 7:00 AM to 4:30 PM, Wednesday until 6:00 PM, and Friday from 7:00 AM to 11:00 AM. It is closed on Saturdays and Sundays.
Does Shakopee Public Utilities accept multiple payment options?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Shakopee Public Utilities customer service?
You can reach them by phone at +1 952-445-1988 or by email at customerservice@shakopeeutilities.com.
Is Shakopee Public Utilities accessible for people with disabilities?
Yes, the facility has wheelchair accessible entrances, seating, and restrooms.
Are there any public parks near Shakopee Public Utilities where I can relax?
Yes, Memorial Park and Veteran's Memorial Park are nearby, offering pleasant green spaces for relaxation before or after your visit.
Where can I find food and beverages near Shakopee Public Utilities?
Nearby dining options include Dangerfield’s Restaurant, The Underground Shakopee, Mr Pig Stuff barbecue, Don Ramón Street Tacos, and El Fogon Brunch & Burgers.
Are there any historical or cultural attractions near Shakopee Public Utilities?
Yes, the Pond Mission museum and Historic Bank are close by for those interested in local history and arts.
Does Shakopee Public Utilities support multiple languages for customer service?
Yes, they offer services in both English and Spanish.