Tried to process my payment this entire week and none of my cards are going through despite having sufficient funds. Now I'm being told I have to come in to pay via cash or check because THEIR service isn't working and they will disconnect me otherwise. I'm having to inconvenience myself because of THEIR platform. Would rate 0/5 stars if I could.
HA
Hodan Abdi
Dec 17, 2025
5.0
We met Janel she knew exactly what we need. Great job
CS
Connie Schibilla
Jul 30, 2025
1.0
Attended Rhythm on the Rails
You & Your group was extremely inconsiderate of the public attending the event. Parking your vehicle in a No Parking zone, standing in front of those (who came early) to the concert.
Sponsoring doesn’t give you special privileges. You sponsor to support the cause. Not your own personal agenda. .
JR
Jason Richter
Jul 25, 2025
1.0
Completely out of touch with their customers. The back flow policy is another example of government policy overreach and how SPU has gone too far.
KL
Kenlin Travels RV life
Dec 13, 2016
4.0
I have not had bad service with Shakopee Electric. If you are late on your bill they will work with you. If you forget to pay your bill there is a $100 reconection fee. First time that happens you wont do that again. They do also require a deposit. My prices seem to be right on. I don't like some of their policy's however they are running a business and I understand why they have them.
Frequently Asked Questions About Shakopee Public Utilities
What services does Shakopee Public Utilities provide?
Shakopee Public Utilities offers reliable water and electric utility services to the local community.
Where is Shakopee Public Utilities located?
It is located at 255 Sarazin Street, Shakopee, MN 55379, USA.
What are the operating hours of Shakopee Public Utilities?
The office is open Monday to Thursday from 7:00 AM to 4:30 PM, Wednesday until 6:00 PM, and Friday from 7:00 AM to 11:00 AM. It is closed on Saturdays and Sundays.
Does Shakopee Public Utilities accept multiple payment options?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Shakopee Public Utilities customer service?
You can reach them by phone at +1 952-445-1988 or by email at customerservice@shakopeeutilities.com.
Is Shakopee Public Utilities accessible for people with disabilities?
Yes, the facility has wheelchair accessible entrances, seating, and restrooms.
Are there any public parks near Shakopee Public Utilities where I can relax?
Yes, Memorial Park and Veteran's Memorial Park are nearby, offering pleasant green spaces for relaxation before or after your visit.
Where can I find food and beverages near Shakopee Public Utilities?
Nearby dining options include Dangerfield’s Restaurant, The Underground Shakopee, Mr Pig Stuff barbecue, Don Ramón Street Tacos, and El Fogon Brunch & Burgers.
Are there any historical or cultural attractions near Shakopee Public Utilities?
Yes, the Pond Mission museum and Historic Bank are close by for those interested in local history and arts.
Does Shakopee Public Utilities support multiple languages for customer service?
Yes, they offer services in both English and Spanish.