Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Shakopee, MN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,614 reviews
5 stars
808
4 stars
400
3 stars
137
2 stars
64
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the staff, particularly highlighting individual employees who went above and beyond.
Installation Issues
Numerous reviews expressed frustration with installation services, citing poor organization, delays, and incorrect installations.
Product Availability
Customers appreciated the variety and availability of products, often finding items that were out of stock at competitors.
Online Ordering Problems
Several customers reported significant issues with online orders, including delays, unauthorized charges, and poor communication regarding delivery.
Store Environment
Feedback was mixed regarding the store environment, with some customers noting cleanliness and organization, while others reported disorganization and loud music.
- JRJosh Raymond4 days ago2.0Service from the customer service woman at the front was great! The lady at the self checkout on the other hand was not great. I grabbed some house numbers and a two pack of deck lights to light up those numbers. The light rang up $16.48. well the display had the same lights (in a normal person's point of view) for $4.02. she responds with "If I scan them they are just going to scan at that other price($16.48)". I walk away from the point of sale at that time. Steve then came over and scanned said product. He said the clearance ones were out of stock. Ok, but why continue to have the clearance sticker out with the new stock beneath it? He said he would go check. I then proceed to wait 10+ minutes with no response. I took out the lights from the box and looked at them side by side. The first woman from customer service then went past me and was kind and positive again. She is the reason there are two stars in this review. Otherwise I will be going out of my way to go to Menards or home Depot from this point on.
- HAHunter AndersonNov 14, 20255.0Justis helped me with everything I needed with professionalism, expertise, and most of all, kindness. A rare worker to find.
- MMMarc Erickson (Marseric)Nov 9, 20253.0Not enough employees on duty at one time to help customers or answer customers questions.
- BBBettyNov 7, 20255.0The worker was so helpful with our fireplace needs and helped us pick out all the Stone, the mortar, the seal coating and he set us up with the Lowe's reward plan. Best of all, he loaded all of the heavy Stone and unloaded it into our trunk.
- MSMatt StanfordOct 29, 20251.0Good products but DO NOT sign up for their installations. Severe lack of organization unlike competitors. Actually quite surprised at how terrible the service was. The date they say an installation is scheduled is just merely a suggestion.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Shakopee, MN?
You can find a wide range of home improvement products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's in Shakopee, MN.
What are the store hours for Lowe's Home Improvement in Shakopee?
Lowe's in Shakopee is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's Home Improvement in Shakopee offer in-store pickup and delivery services?
Yes, Lowe's in Shakopee offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options does Lowe's in Shakopee accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are there language translation services available at Lowe's Home Improvement store?
The primary languages spoken are English and Spanish, and in-store translation services are available for other languages.
Can I return or exchange items purchased at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned through your order history, and in-store returns require proof of purchase at customer service.
What nearby stores can I visit in Shakopee after shopping at Lowe's Home Improvement?
Nearby you can visit Dollar Tree for discount and party supplies, JOANN Fabric and Craft Stores for arts and crafts materials, and Mattress Firm for furniture and mattresses.
Are there financial institutions near Lowe's Home Improvement in Shakopee for convenient banking?
Yes, several credit unions including Firefly Credit Union, US Federal Credit Union, and TruStone Financial Credit Union are located nearby for your banking needs.
What other services or amenities are close to Lowe's Home Improvement in Shakopee that might be useful during my visit?
Nearby services include Minute Key for key and locksmith needs, Blue Rhino Propane Exchange, and CVS Pharmacy including a MinuteClinic for health services.