Numerous customers reported problems with machines not functioning properly, including dryers that do not dry clothes and washers that do not complete cycles.
Customer Service
Customers expressed frustration over the lack of response from management when issues arise, with many unable to reach anyone for assistance.
Cleanliness
The laundromat is frequently praised for its cleanliness and well-maintained environment.
Pricing Concerns
Several reviews mention discrepancies in pricing, with customers being overcharged compared to posted prices.
Safety Issues
There are reports of theft and concerns about safety, particularly regarding unattended items left in machines.
AH
Attallah henderson
1 day ago
1.0
My first time coming here as of 11/22/25 it’s nice clean but the dryers sucks my clothes didn’t dry all the way the machine kept stopping and i tried calling them to get my money back no answer at all
HW
Holly Walters
2 days ago
3.0
Overall, it’s a great place to do laundry. I really do prefer it to my apartment building laundry room!
However, if you’re going to dispense dollar coins from your change machine, make sure your machines are equipped to take the dollar coins. This is the second time/ machine that won’t take dollar coins. Machine 16 and 18 I’ve struggled to get to take my dollar coins. Machine 16 ate one of the dollar coins. Regardless I’ll be back but being more mindful of which machines I use. I also witnessed a man trying to get ahold of Roseville laundry today and no one was picking up the phone. (The wash machine door was jammed shut after it finished the cycle and he couldn’t get his clothes out.) it’d be nice to know there is someone to always reach- the voicemail was full when he tried to call them.
Today, the pop machine’s card machine wasn’t working. Tried entering it into the card reader and Apple Pay. Still wouldn’t work.
Response to Roseville Laundry: if the machines are meant to reject counterfeit dollar coins, maybe you shouldn’t have counterfeit dollar coins in YOUR change machine that’s on site, when customers are putting in $1, $5, $10, and $20 bills to get change to use the machines when they don’t want to use their debit/ credit cards because you place a $10 hold every time we run our cards, even when some of the dryers (for example) only cost $2.75. Some banks take 5 business days to release those funds back to us and not all people can wait that long when they have families to feed, have bills, rent/ mortgages, etc. I’ve had so many people ask me when I’ve been there if I know why there is a $10 charge from you guys vs $4 for the wash machines, $2.75 for the dryers, etc.
Therefore, I elect to use dollar coins and quarters but now you’re still me they might be fake coming out of YOUR CHANGE MACHINE?! 😒🥺🫤
MB
Molly Bears
Nov 17, 2025
1.0
The laundromat is fl9oding with water and the phone number listed isn't picking up. Plus their voicemail box is full.
Bonus: they've increased their prices as well.
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Brandon Imsdahl
Nov 15, 2025
3.0
Experience was fine but hours are off. Opens at 6:00 am, not 5:30 am.
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Robyn Becthold
Oct 22, 2025
1.0
I was there on Oct 24 and used a $7 washing machine and was charged $10. I have waited for it to be adjusted and it never was. It is still $10 on my bank statement. I put the wrong date it was October 14. Why do I have to email you? Why do you state possibly help. This place is just a rip off. They have my name should just adjust my account. Use a different business!